Inpatient Billing Officer

**Job no**: 501326
**Work type**: Permanent
**Location**: Newstead
**Categories**: All other

**About the role**

Mater is currently seeking a dedicated Inpatient Billing Officer to join the Inpatient Billing Team. We have two permanent opportunities available. One permanent position is a part time position (30 hours a week) and the other is Full-Time (38 hours a week) for a 12-month contract. Both located at Mater’s purpose-built corporate office in Newstead.

In this role you will process patient accounts and payments efficiently and effectively to ensure optimal revenue generation

**Salary range: $43.31 - $47.72 (MCAS4) per hour plus 11.5% superannuation and **access to not-for-profit salary packaging up to $15,900 + access to many staff benefits

**What you’ll be doing**
- Accurate billing of patients, health funds and other third-party insurers according to relevant Health Fund Contracts to ensure maximum revenue is obtained.
- Process accounts and assist with the resolution of account queries for patients and Health Funds.
- Manage eclipse rejections and billing errors.
- Manage requests and follow up of certification and other documentation required for health fund billing.
- Follow up of outstanding debt.
- Deliver exceptional customer service to internal and external clients at all times.

**About you**
- Previous experience of working in a health-related environment, particularly in the area of health fund contracts, debt collection or patient billing.
- Knowledge of or the ability to acquire knowledge of the terms and conditions of health fund contracts
- Excellent telephone and face-to-face communication skills
- Ability to have complex financial conversations with patients in a sensitive manner
- Ability to work as a member of a multi-disciplinary team and also work unsupervised
- High attention to detail and ability to meet deadlines

**Why join us?**

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. **#MAKEYOURMATERMOVE**
- Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
- Access to package meal and entertainment expenses via salary packaging
- Access to leading education and professional development via Mater Education
- Access to our Employee Assistance Program and on-site pastoral care teams
- Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
- Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
- Access to on-site, discounted parking
- Discounted food and beverage at various campus cafés and coffee venues
- Access to gym, pool and end of trip facilities within our new purpose-built corporate office in Newstead

For further information specific to the position, please contact **Kristen Smith, Manager Patient Billing,** on 07 3163 8140.**

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.
- For more information regarding Reconciliation at Mater, please visit our _Reconciliation webpage_._

**Advertised**: 10 Sep 2024 E. Australia Standard Time
**Applications close**: 22 Sep 2024 E. Australia Standard Time