Mepacs Emergency Response Operator

2 days ago

Chelsea Heights, Australia Peninsula Health Full time

**- Chelsea Heights location**
- **Competitive Salary and Salary Packaging**:

- **Onsite Car Parking**

**Who We Are and What We Stand For**

Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community care.

In representing Peninsula Health, we expect all employees and volunteers to reflect our values: Be the Best, Be a Role Model, Be Open and Honest, Be Compassionate and Respectful and Be Collaborative. We are One Peninsula Health.

**What You Will Be Doing**

MePACS is Personal Alarm Call Service operated by Peninsula Health providing call services to over 40,000 elderly, disabled or vulnerable members of the community to support their independence and safety in the home and community. The MePACS Emergency Response Service is the first point of contact for clients who are experiencing a medical emergency.

A career as an Emergency Response Operator can be very rewarding, the first few minutes of an emergency are critical, early help can save lives.

The Emergency Response Operators are customer focused individuals working across a 24 hour, 7 day rotating roster to provide an outstanding service responding to medical emergencies. They are able to work with a sense of urgency whilst remaining calm and focused during intense medical emergencies whilst taking detailed notes, the leadership to make a decision, and maintain a critical link between our clients, emergency services and client’s families, and as such are a highly valued role within our organisation and community.

**Key Responsibilities**
- Respond to Medical Emergency Alarm Events
- Respond to Lone Workers and Personal Duress alarm calls
- Conduct daily welfare checks for clients who have missed a daily call
- Respond to inbound calls to MePACS
- Determine the type of event reported and facilitate dispatch of appropriate services
- Maintain accurate notes in the internal database
- Contact clients and conduct testing of MePACS Alarm Pendants

**What You Need**

We anticipate you will have:

- Level 1 First Aid Certificate prior to commencement
- Confident and positive verbal and written communication skills
- Touch typing
- Ability to work under pressure with competing demands within tight time schedules
- Available to work all shifts, dayshifts, afternoon shifts and night shifts across a 24 hour rotational roster.
- This position requires specific compliance checks, you will need to be prepared to complete a NDIS Screening Check and receive a Clearance prior to commencement if successful

**What Next**

If you experience any issues signing in or registering, please feel welcome to contact us - the People, Experience & Performance Team on (03) 9784 2700.

**Additional Requirements**

This role must be fully vaccinated for Covid-19 and meet the requirements of the Peninsula Health immunisation policy.

**Join Peninsula Health and help us to deliver safe, personal, effective & connected care to every person, every time.** Selection Criteria

  • Mepacs Customer Service Officer

    2 weeks ago

    Chelsea Heights, Australia Peninsula Health Full time

    **- Join a leading integrated person centred healthcare network** - **Competitive Salary and Salary Packaging**: - **Full Time & Part time Roles** **Who We Are and What We Stand For** Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community care. In...

  • Communications Officer

    2 weeks ago

    Chelsea Heights, Australia Peninsula Health Full time

    **Are you looking for a job with the feel-good factor? To work with a brand that makes a genuine difference to people's lives?**: - **Part-time (48 hours a fortnight) with flexible working arrangements incl WFH**: - **$65,000 - $75,000 FTE plus salary packing benefits and 5 weeks annual leave**: - **Convenient Chelsea Heights location with free onsite...

  • Personal Assistant to Operations Manager

    1 week ago

    Chelsea Heights, Australia Sunrise International PL Full time

    **Join The Sunrise Team as a Personal Assistant!** **About Us**: Sunrise is Australia’s leading supplier of trailer parts and accessories, proudly serving Australian consumers with top-quality products for over 20 years. We are seeking a motivated and detail-oriented Personal Assistant to work alongside our Operations Manager at our Head Office in Chelsea...

  • Territory Manager

    4 days ago

    Chelsea Heights, Australia LivaNova Full time

    **General Information** **Job Title: Territory Manager - Neuromodulation** **Department: Commercial** **Reports to: Director - Neuromodulation Sales & Commercial Excellence** **Job Context**: LivaNova Australia and New Zealand represents an organization of around 70 employees. It includes a commercial team of field employees encompassing Sales, Marketing...

  • Service Desk Analyst

    1 week ago

    Chelsea Heights, Victoria, Australia T4B Full time $50,000 - $80,000 per year

    Our CompanyT4B is an IT support company based in Southeast Melbourne that specialises in managed IT services and hosted phone solutions. Our clients range in size from 5 to 200 staff and we support a diverse range of on-premise and cloud technologies. We are currently experiencing an exciting period of growth, and as part of our expansion strategy, we are...

  • Warehouse & Supplies Officer

    2 weeks ago

    Chelsea Heights, Australia TLC Health Care Full time

    As a Warehouse Store person, you are responsible for receiving and distribution activities within the Distribution Centre. Warehouse Store person | TLC Healthcare Location: Chelsea Heights, VIC Employment Type: Full-time Employer of Choice for 9 Consecutive Years Global Healthy Workplaces Award Winner 2024 TLC Healthcare is proud to be Australia’s...

  • Salesperson

    2 days ago

    Chelsea Heights, Victoria, Australia Property One Sales and Management Full time $80,000 - $120,000 per year

    Company DescriptionProperty One Sales and Management is a real estate company operating out of Chelsea, Australia. The company is known for providing high-quality sales and property management services. Our team of experienced professionals is dedicated to helping clients navigate the real estate market effectively. We prioritize customer satisfaction and...

  • Warehouse & Officer

    2 weeks ago

    Chelsea Heights, Victoria, Australia Supplies Full time $60,000 - $90,000 per year

    As a Warehouse Store person, you are responsible for receiving and distribution activities within the Distribution Centre.Warehouse Store person | TLC HealthcareLocation: Chelsea Heights, VICEmployment Type: Full-timeEmployer of Choice for 9 Consecutive YearsGlobal Healthy Workplaces Award Winner 2024TLC Healthcare is proud to be Australia's first fully...

  • Retail Team Member

    2 weeks ago

    Chelsea Heights, Australia Ampol Full time

    **Be part of a world-class retail operation**: - **Be the face of Ampol for our customers**: - **Work in a diverse and face-paced retail environment** Hi, we’re Ampol. We are after team members to come onboard with us at **Chelsea Heights!** As one of Australia’s largest convenience retailers, we’re committed to making life easier for our...

  • Trainee Business Administrator

    4 days ago

    Chelsea Heights, Victoria, Australia TLC Health Care Full time $60,000 - $80,000 per year

    Company: TLC HealthcareLocation: Southeast – Frankston North, Noble Park, Hallam, Mordialloc, and Donvale.Position: Business Trainee (12-month Fixed Term, Full Time)About Us:TLC Healthcare is proud to be an Employer of Choice for the last 9 consecutive years and the 2023 Global Healthy Workplaces Award winner for large employers. We are dedicated to being...