Mt. Waverley Vic

5 days ago

Mount Waverley, Australia ANC Full time

**About Us**

ANC is a last mile delivery and direct to consumer (D2C) specialist, partnering with many large and emerging retail and e-commerce customers. Our ambition is to significantly disrupt the delivery environment to offer high value propositions to large retailers moving online and fast growing e-commerce customers.
- We are client intimate, customer centric, Last Mile and Direct to Customer (D2C) specialists
- We commit to enhancing brand value, customer sales and reputation
- We do this by representing customers’ brands and ensuring the consumer experience is positive and expectations are met.

In total, there are approximately 1,500 people working within the ANC business. We are privately owned, beginning over 100 years ago in 1921 as Fleet Flyers in Sydney.

**The Opportunity**

ANC is seeking to appoint a highly motivated Transport Allocator to encourage, inspire, and support our drivers to ensure their day-to-day success.

This pivotal role suits someone who loves to be hands on, working with our contractor drivers and working with multiple cross-functional teams to produce positive delivery experiences. ANC’s operating mandate is to deliver the best possible outcome for clients and their customers by ensuring that every day is a successful day for our fleet of contracted drivers.

The Transport Allocator is responsible for providing an extremely high level of customer service with the client, their customers and our contractor drivers through effective and efficient management of the allocation tasks.

**We’re Excited about you because**
- You are enthusiastic, energetic, and highly motivated, with a flexible and adaptable attitude for our diverse environment
- You will possess the ability to multitask as well as the “special capacity” to determine the most efficient outcomes for job completion
- You have high attention to detail, the ability to multitask and work under pressure
- You will have a sound knowledge of defined state specific suburbs, demonstrating the ability to manage allocation and a solid understanding of FMS (Freight Management Systems)
- You will be a patient and positive communicator with strong verbal and written skills
- You will have experience in improving driver engagement levels demonstrating a good cultural fit with drivers, staff, and customers
- You will be passionate about driving a positive customer delivery experience, fielding queries as required
- You are tech savvy with good computer skills, able to easily work in Microsoft Word, Excel and PowerPoint

No agencies please.

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