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Administration and Reception Officer

2 weeks ago

Geelong, Australia Barwon Health Full time

**Employment Type**:

- Permanent Part Time**Hours per fortnight** - 30.4**Job Category**:

- Administration - Customer Services**Req Id -** 2782- Be part of an innovative, multidisciplinary team that provides a specialised patient-centred service
- Expand your skills with a wide variety of administrative tasks in a supportive team environment
- Permanent part-time opportunity

**About Barwon Health**
Barwon Health is one of the largest and most comprehensive regional health services in Australia, providing care at all stages of life and circumstance. Services available through Barwon Health cover the full spectrum from primary care, community services, aged care, rehabilitation, mental health, emergency and acute care. We serve more than 500,000 people through the efforts of more than 9000 staff and volunteers across more than 20 sites. Barwon Health is committed to developing a vibrant culture of education, training and research that advances health and wellbeing for all.

**About the facility**
Our major sites include University Hospital Geelong in Geelong’s CBD, the McKellar Centre precinct in North Geelong, Barwon Health North in Norlane, and residential aged care facilities spanning the region. Comprehensive mental health, community health and dental services are delivered through various programs across the Barwon South West Region, including Torquay and Colac.- Located in The Douglas Hocking Research Institute of The University Hospital Geelong the Bone Densitometry Department provides a specialised scanning service to over 7,000 patients per annum. The provision of a quality service with a strong customer focus ensures the Department is the leading bone density service in the Barwon and southwest region.**About the role**
- As an effective member in a busy team environment, the Receptionist/Administration Officer is responsible for providing confidential administrative support to the Bone Density Department.- Duties include but are not limited to:
- Providing a welcoming and inclusive environment to all patients and visitors
- Answering the telephone to address queries and schedule appointments
- Greeting patients at reception and registering patient details
- Raising accounts in accordance with Medicare criteria and billing patients accordingly
- Receiving payments - cash/EFTPOS
- End-of-day banking
- Preparation of files and patient lists for daily clinics
- Distribution of patient results
- Liaising with patients, hospital staff, GPs and Specialists
- Excellent computer skills, the ability to organise and adapt to changing demands, exceptional communication skills along with an empathetic disposition towards patients are essential requirements if you wish to excel in this role.**About the culture**
- The Bone Density Department comprises of a dynamic, collaborative team that are dedicated to delivering quality patient-centred care. Comprised of passionate, supportive, and driven individuals, we function as a cohesive unit to ensure the highest standards of quality, care and efficiency. We promote professional development in the workplace and actively seek innovative ideas to enhance both our team and the organization as a whole.
- **Barwon Health staff benefits**
- Excellent working conditions with a high sense of job satisfaction
- A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
- Wide-range of professional development opportunities to enhance your career
- Attractive salary packaging benefits. Living expenses capped at $9,010 and meals and entertainment capped at $2,650

**About Geelong** - Derived from the local Wathaurong Aboriginal name for the region Djilang, Geelong is thought to mean ‘Tongue of Land’.
- Geelong offers a range of lifestyle choices including inner city, coastal, suburban and rural homes
- Geelong is home to world class schools and education providers
- Doorstep to the Great Ocean Road, Bellarine Peninsula and the Surf Coast
- Appreciate our vast and abundant parklands, sports and entertainment attractions, and thriving dining and shopping complexes
- To learn more about the region, click here.

**Diversity and Inclusion**
- We believe in the power of diversity and inclusion. We celebrate the unique backgrounds, perspectives, and talents of our team members, fostering an environment where everyone feels valued and respected.
Our commitment to diversity strengthens our ability to provide compassionate and equitable care to all individuals, regardless of their backgrounds, abilities and identities.
- We are committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards.- **Contact Person**:Yvonne Birch**Contact Phone**:(03) 4215 1136**Advertising closing date: 26th November 2024.**

**Position Description