Social Media Community Manager

4 days ago

Melbourne, Australia Easygo Gaming Full time

**Social Media Community Manager**

We are searching for a Social Media Community Manager at Easygo. This role will assist in delivering marketing objectives by interacting with customers through social media platforms, content creation, communications and basic social media management.

**Who are we?**

Our commitment to placing our clients and their communities' entertainment at the forefront of everything we do, has solidified us as the ultimate online service provider for entertainment companies. Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of 300+, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics or Design, we are sure to have something for everyone.

**Click play, on your career today**

**Role and Responsibilities**
- Basic social media account management of platforms such as X, Instagram, and Facebook.
- Communicate with players through on-site chats and direct messages.
- Assist with customer support team queries on social platforms.
- Engage customers with creative social content, be that written or visual, when required.
- Develop and support both existing and new competitions or bonus initiatives that resonate with community interests.
- Stay updated with industry trends and incorporate insights.

**Work experience and skills**
- Managing multiple social media accounts.
- Experience with growing, maintaining, and managing a community.
- Use of social media tools such as Buffer, TweetDeck, Hootsuite, etc.

**Personal qualities and behavioural traits**
- Ability to create compelling visual and written content when required.
- Ability to input data with strong attention to detail.
- Excellent written and communicative skills are necessary.
- In tune with online social media trends, pop culture, and newsworthy topics.
- Ability to take initiative.
- Proficient in Adobe Creative Suite, Canva, & Figma.

**Bonus points if you also have**:

- Sports & Gambling knowledge advantageous
- Cryptocurrency knowledge would be advantageous
- Proficient with Google Suite (Drive, Spreadsheets, Docs), Slack, Jira & Intercom

**Some of the perks of working for us**:

- EAP access for you and your family
- Access to over 9,000 courses across our Learning and Development Platform
- Paid volunteer day
- Two full-time barista's who will make your daily coffee, tea or fresh juice
- Daily catered breakfast
- Massage Wednesdays - we get professionals to do this
- Team lunches and happy hour in the office from 4pm on Fridays
- Fun office environment with pool tables, table tennis and all your favourite gaming consoles
- Help yourself drinks fridges and snack shelves

**"We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant"**

We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We are passionate about providing a workplace that encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.

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