Ndis Support Coordinator

3 days ago

Perth, Australia Roshana Care Group Full time

**Welcome to Roshana Care Group**

Roshana Pty Ltd is a privately owned provider of Aged Care, Mental Health Care and Disability Support Services. Our head office is based in WA, and we own and operate facilities in WA, QLD and NSW. Established in 2001, Roshana Care Group has been at the forefront of providing Aged Care and Mental Health Care for over 20 years, with a commitment to high standards.

Due to a period of growth, we are looking for an enthusiastic person with attention to detail to join our NDIS team in Western Australia.

The purpose of the NDIS Support Coordinator and Team Leader position is to provide quality support coordination to clients as well as provide supervision of the NDIS Team. Ideally, this should be 70% Support Coordination and 30% Supervision duties.

**About the role**
- Supervision of NDIS Support Coordinators, Support Workers, Rostering Officer and Liaison Officer. Escalating any issues and concerns to the Manager where and when necessary.
- Training, coaching and mentoring staff
- Ensure Service contracts are adhered to with the direction of the Manager.
- Assisting with onboarding of new clients, preparing and organising Service Agreement.
- Supporting the implementation of the participant's NDIS plan.
- Building and maintaining positive relationships with participants, families and other stakeholders.
- Assisting in recording, maintaining and updating NDIS participant records.
- Assisting in scheduling and supporting a team of support workers to deliver services to participants.
- Ensuring delivery of NDIS services according to the relevant legislation, guidelines, policies and procedures.

**About You**
- Experienced in providing all levels of support coordination.
- Experienced in drafting Service Agreements.
- Confident in supervising and mentoring a team
- Hands-on experience with Supported Independent Living (SIL).
- Ability to mentor and support a team of mental health and disability support workers.
- Experience with managing rosters.
- Experience in supporting high-intensity NDIS participants with complex needs, Complex ASD, complex mental health, and challenging behaviors.

**Culture and Benefits**:

- A competitive industry salary package commensurate with skills and experience.
- Long term career development opportunities
- On the job training and development opportunities available
- Access to Roshana Care Group Employee Assistance Program
- Roshana Care Group respects and embraces diverse perspective, experience, and traditions
- Roshana care Group values each employee’s contribution towards achieving its business objectives

**How To Apply?**

Please note, only successful applicants will be contacted.

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