Data & Implementation Support

1 week ago


Gold Coast, Australia Newbook Full time

As we continue to welcome new clients into the newbook family, the need to bring on passionate and dedicated team members grows. We are currently seeking new team members to assist with onboarding our new clients onto our platform and services.

Activities include:

- Partner with clients during their setup, transitional period and after live period
- Program management of the onboarding process, ensuring clients are meeting milestones and internal teams are resourced and prepared
- Data entry of complex client data
- Become a bit of an expert in our product, and help train others when needed
- Assist cross-functional teams with product support as required.

About you
- Tech savvy on the basics, don’t worry, we will train you on our system
- Able to work independently and #getstuffdone
- Attention to detail is one of your superpowers
- Master at building strong relationships with clients and peers
- Experience supporting and onboarding SaaS customers

Sound like you?



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