Aps 4 - Client Services Officer
4 days ago
**Position Overview**
The role operates within a small team of eight. The Client Service Team forms part of the broader registry team (including Registrars, Legal Case Managers and Lawyers). All staff are expected to be flexible and adaptable to moving across teams as required, in response to work demands, staff leave and other operational reasons.
The Client Service Team provides service to all court clients as well as providing high level docket and/or case management support to Judges, Registrars and their staff.
Working as part of a small team in a busy Registry, this role requires someone who demonstrates a high level of professionalism and initiative, taking personal responsibility for progressing work to ensure objectives are met.
**Major Activities**
On a day-to-day basis, Client Service Officers provide the following services:
- Providing accurate procedural advice when interpreting various rules & regulations of the Federal Court and FCFCOA (Division 2) (General Federal Law);
- Assessing court documentation for completeness, ensuring prescribed forms are used and that there is compliance with court rules;
- Assist in the efficient case management of court listings, including booking interpreters, corresponding with parties, etc;
- Updating information on the Court’s case management systems, maintaining a high degree of accuracy in data entry;
- Providing high quality docket support to Federal Court and FCFCoA Judges;
- Generating invoices, ensuring correct fees are paid and that all hearing fees are correctly applied and invoiced;
- Interacting and providing support for related eServices, including the Electronic Court File.
**Selection Criteria**
- Strong Client Service focus and proven experience in the provision of front line client service in a high volume environment.
- Excellent clerical skills including the ability to assess documentation for form and completeness combined with high standards of accuracy and productivity.
- Excellent interpersonal skills plus an ability to deal efficiently with a wide range of people. Well
- developed oral and written communication skills.
- Proven initiative and adaptability. Ability to work with mínimal supervision and as an effective member of a team.
- Demonstrated knowledge of and commitment to workplace diversity and workplace health and safety practices and procedures.
**Contact Officer
-
APS Level 4
1 week ago
Melbourne, Victoria, Australia Australian Department of Health Full time $81,954 - $86,994 per yearAPS Level 4 - Executive Assistant - First Nations Executive SectionAPS Level 4$81,954 - $86,594Canberra, ACT, Melbourne, VICAs an APS 4 Executive Assistant, you will be at the forefront of day-to-day operations, providing critical administrative, secretarial, and research services to help drive the success of the Agency. In this role you will be required to...
-
Work with The Aps Commercial Team
6 days ago
Melbourne, Australia APS Group Full timeUse this Add to REGISTER to work with us in the Commercial Team Victoria! - Internal Customer Service & Call Centre roles available - Office Administration & Warehouse Administration roles available About the Company: APS Group is a leading provider of comprehensive transport and logistics solutions, serving a wide range of clients across various...
-
Aps 4 - Administration Officer
4 days ago
Melbourne City Centre, Australia Australian Government Department of Defence Full time$71,207 - $77,739 (plus Super) - Melbourne CBD - VIC **The Role** The APS 4 Office Manager position will be responsible for the provision of executive support to the staff of both the Directorate of Solider Career Management - Army (DRSCM-A) and the Directorate of Officer Career Management - Army (DROCM-A). This position is responsible for providing...
-
Aps 4 Executive Assistant
4 days ago
Melbourne, Australia Department of Veterans' Affairs Full timeSalary Range: $76,696 - $81,802 + Attractive Superannuation The DVA Policy and Research Division develops policies and research initiatives, to support, maintain and enhance the wellbeing and self-sufficiency of veterans and their families, including in the domains of Income and Finance; Health; Social Support; Education and Skills; and Housing. The...
-
Executive Assistant
2 weeks ago
Melbourne, Australia Australian Government Full timeAPS Level 4 - Canberra ACT, Melbourne VIC, Brisbane QLD - $79,036 - $84,525 **About the Department of Education** We contribute to Australia's economic prosperity and social wellbeing by creating opportunities and driving better outcomes through access to quality education and learning. **The Role** Early Childhood and Youth Group (ECY) supports...
-
Ap/ar Officer
2 weeks ago
South Melbourne, Australia Hassett People Solutions Full timeFlexible work arrangements available - South Melbourne Location - $60k to $70k + super **ABOUT OUR CLIENT AND THE ROLE** Our client is an innovative and entrepreneurial business delivering an essential service to the community with a key focus on driving positive environmental outcomes. With a strong growth trajectory and a genuine passion for success,...
-
Aps 4 - Transition Coach
4 days ago
Melbourne City Centre, Australia Australian Government Department of Defence Full time$71,207 - $77,739 (plus Super) - Melbourne CBD - VIC **The Role** Joint Transition Authority (JTA) Transition Coaching and Support (TCS) is seeking a Transition Coach at the APS 4 level, based in Victoria and providing outreach services across Victoria and Tasmania. The Transition Coach facilitates delivery of the needs based Defence Force Transition...
-
Ap / Ar Officer
1 week ago
Melbourne, Australia Pattison & Walker Full timeGenerous salary package - Fantastic CBD offices - Great culture, team and mentor **The company** Pattison & Walker has been engaged to recruit an AP/AR Officer for a rapidly growing, multi-national property business based in the Melbourne CBD. Our client is a dynamic and progressive business, who are currently expanding their operations into different...
-
Aps Level 4
6 days ago
Melbourne, Australia Australian Government Full timeAPS Level 4 - $78,954 - $83,424 - Fairbairn ACT, Brisbane QLD, Melbourne VIC (Paralegals only) Therapeutic Goods Administration (TGA) has multiple exciting opportunities within the Vaping Advertising and Product Investigation Section (VAPIS). We are seeking enthusiastic, committed and driven people with keen interest in supporting investigation and...
-
Freight Sorter
6 days ago
Melbourne, Australia APS GROUP Full timeAPS have partnered with a large and experienced provider of Transport and Logistics Services to assist them in finding reliable and hard-working freight handlers to join their growing team, located in Tullamarine. At APS we take pride in our passion for customer service excellence with our clients and contractors alike. Our team is filled with experienced,...
