Frontline Leader

13 hours ago

Ballarat, Australia Genesis Ballarat Full time

GGenesis Ballarat
- Ballarat, Victoria, Australia

Casual

Front Desk/Reception

New
- Role Description

This is a part-time on-site role as a Frontline Leader at Genesis Fitness Clubs located in Ballarat, VIC. As a Frontline Leader, you will be responsible for day-to-day tasks related to managing and leading the front-line operations of the fitness club. This includes overseeing customer service, staff management, and ensuring a positive and welcoming environment for members. You will work closely with the management team to implement club policies and procedures, address member inquiries and concerns, and maintain a high level of customer satisfaction.

**Qualifications**:

- Prior experience in a customer service or leadership role
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Ability to work effectively as part of a team
- Passion for health and fitness
- Knowledge of fitness equipment and facilities
- First Aid and CPR certification (preferred)
- Ability to handle basic administrative tasks

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