Clinical Support Officer

4 days ago

Melbourne, Australia Bupa Full time

Permanent part-time opportunity
- Dynamic work environment and collaborative team culture
- Highly rewarding role in a fantastic work culture

**The heart of the role**:
The Clinical Support Officer (CSO) plays a key role in ensuring the efficient coordination and delivery of clinical programs and operational support to the Clinical team. Working closely with the Clinical Education Manager and Principal Dental Officer, you will provide high-quality administrative, event, and communication support, particularly across the Graduate Program and continuing professional development (CPD) initiatives.

This position enables the team to deliver a seamless and impactful clinician experience, supporting both talent development and practitioner engagement.

**Your responsibilities will include**:

- Coordinate logistics and communications for events (e.g. workshops, induction days, online sessions
- Maintain and track CPD attendance and points for clinicians
- Respond to queries from clinicians and other clinical team members regarding programs, events, and administrative processes
- Prepare meeting agendas, action logs, and assist with follow-up for clinical education initiatives
- Support the development and distribution of program resources and materials
- Manage calendars and scheduling for key clinical education activities
- Provide general administrative support to the Clinical team as directed by the Principal Dental Officer
- Assist with data collection and reporting related to clinical education and engagement initiatives

**About You**:

- Prior experience in an administrative or program coordination role, preferably in a clinical, healthcare or education setting
- Strong organisational and time management skills with attention to detail
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Experience using digital collaboration tools (e.g. MS Teams, SharePoint) is advantageous
- Ability to work independently, take initiative, and manage competing priorities
- A working knowledge of clinical or dental environments is desirable but not essential

**We’ve got your back**

The special thing about Bupa is that care is at our core and will always be a part of how we operate. Extending that, we want our people to feel they are benefiting from Bupa’s purpose: so that everyone is supported to live the healthiest and happiest version of themselves. Simply put, this is what wellbeing means at Bupa.

Our global wellbeing program covers all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We are providing health benefits, information and support for everyone who works here, no matter their role.

**Our range of benefits include**:

- Fully subsidised health insurance products - How good is that
- Discounts on travel, car and home products, as well as discounts on Bupa services such as Dental and Optical, skin checks and vaccinations
- Discounted products and services via our extensive partner network, like Apple, Endota Spa, New Balance, Garmin, JB Hi Fi,
- An additional annual leave day for you to focus on your wellbeing
- An additional volunteer day each year for you to give back to your community

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