Customer Service/office Administrator

2 weeks ago

Eltham, Australia Tradie Support Services Full time

**Do you thrive in a fast, ever-changing environment, where multi-tasking is required?**

**Do you perform well under pressure, while still delivering a high level of care and customer service?**

**Do you have HIGH attention to detail, and can follow processes?**

Well, this is the opportunity you've been looking for We are looking for AWESOME people to join our team, even if you haven't worked for 10 years, we want to hear from you:

- )

**ARE YOU AN AWESOME ADMIN ALL-ROUNDER WITH RECEPTION EXPERIENCE AND A HIGH ATTENTION TO DETAIL **& looking for a supportive team culture, career opportunities & the occasional donut day:

- ) **Then this opportunity is for you**

As a **Client Coordinator & Administration Legend**, you will be responsible for the **day-to-day admin, reception and job scheduling of between 3 & 8 clients**, depending on their size and requirements.

YOUR JOB WOULD BE TO MAKE OUR CLIENT'S BUSINESSES MORE EFFICIENT, as we are here to support their growth and development

**Your main daily tasks include, but are not limited to;**
- Personal Assistant & Administration Support to our Company Director and our clients, assisting them with all of their requirements
- Build & retain relationships with all clients
- **Reception Services** - answering & managing all incoming calls, as well as making outgoing calls
- **Job Scheduling** / Management - Data entry of purchase orders, scheduling jobs in a job management software, communicating with our clients' clients, processing and following up quotes & invoices
- Following, modifying and creating new checklists and processes

**Skills Required**:

- **Ability to work under pressure, create solutions and adapt to change**:

- A **positive attitude** and BRILLIANT phone manner
- Data Entry with **high attention to detail (a MUST) & the ability to Multi-Task**:

- Ability to work well in a team, even when it is busy
- Knowledge of Word, Excel & Outlook
- **High-level customer service**:

- Ability to pick up new computer systems and software programs
- Enthusiastic, flexible and not afraid to get your hands dirty or learn new skills with a varied workload
- Take pride in, and be responsible for your work, and understand the importance of working to a high standard to support our clients

**BONUS POINTS IF YOU HAVE;**
- Knowledge of **ServiceM8, SimPro or other Job Management software**:

- **Experience Job Scheduling **or diary management
- Knowledge of writing Business Systems, Procedures and Checklists

**Job Types**: Full Time, Part Time or Casual | 24-38 hours a week with 9am to 5pm availability at least 2 days a week

**Casual Hourly Rate**: $25.00 - $30.00 per hour

**Job Types**: Part-time, Casual, Permanent

Pay: $23.00 - $30.00 per hour

Schedule:

- Day shift
- Monday to Friday

Application Question(s):

- Do you like big dogs?
- What days/hours are you available to work?
- Are you a smoker?
- Are you willing to travel to Research (near Eltham) for work?

**Experience**:

- Customer service: 1 year (preferred)
- Office Administration: 1 year (required)

Work Location: In person

  • Customer Service

    2 weeks ago

    Eltham, Australia Tradie Support Services Full time

    **Do you thrive in a fast, ever-changing environment, where multi-tasking is required?** **Do you perform well under pressure, while still delivering a high level of care and customer service?** **Do you have HIGH attention to detail, and can follow processes?** **ARE YOU AN AWESOME OFFICE ALL-ROUNDER WITH RECEPTION EXPERIENCE AND A HIGH ATTENTION TO...

  • Customer Service

    2 weeks ago

    Eltham, Australia Tradie Support Services Full time

    **Do you thrive in a fast, ever-changing environment, where multi-tasking is required?** **Do you perform well under pressure, while still delivering a high level of care and customer service?** **ARE YOU AN AWESOME ADMIN ALL-ROUNDER WITH RECEPTION EXPERIENCE AND A HIGH ATTENTION TO DETAIL and can follow processes?** We are looking for another one or two...

  • Administration and Finance Officer

    1 week ago

    Eltham, Australia Sensible Care Pty Ltd Full time

    Sensible Care is an approved provider of Home Care Packages and Disability Support Services based in Eltham and servicing all areas of Melbourne Metro Area and Geelong. We are looking for a new full time or part time (negotiable) team member who will take on these responsibilities: - Assist with monitoring client budgets, enter expenses into client profiles...

  • Customer Care Coordinator Eltham

    7 days ago

    Eltham, Australia WS Audiology APAC Full time

    Busy and fast paced environment - Purpose led customer care - Career development Are you a self-starter superstar who likes a challenge? How about a team player with a positive attitude and attention to detail? Would working in a GREAT work environment? How about a chance to earn some BONUS money every month? If this sounds like you, great! Because...

  • Office All-rounder

    1 week ago

    Eltham, Australia Tradie Support Services Full time

    We’re searching for a dynamic and versatile individual to become an essential part of our team based in Eltham for around 20-38 hours per week. In this multifaceted role, you will combine the responsibilities of an **Administration Legend, Receptionist, Personal Assistant to the Company Director, and Sales/Marketing Assistan**t. Your **positive attitude**,...

  • Retail Sales

    2 weeks ago

    Eltham, Australia Bakers delight eltham Full time

    Bakers Delight Eltham are now recruiting sales staff. Work in a fun, dynamic and fast paced environment Be part of a great team! We are looking for enthusiastic and engaging people who are passionate about delivering a great experience to our customers. You will need to be efficient with cash handling and POS experience is preferred, Flexibility across...

  • Office All-rounder

    2 weeks ago

    Eltham, Australia Tradie Support Services Full time

    We’re searching for a dynamic and versatile individual to become an essential part of our team based in Eltham for around 20-38 hours per week. In this multifaceted role, you will combine the responsibilities of an **Administration Legend, Receptionist, Personal Assistant to the Company Director, and Sales/Marketing Assistan**t. Your **positive attitude**,...

  • Experienced Help Desk

    5 days ago

    Eltham, Australia Tradie Support Services Full time

    **Help Desk & SaaS Administration Assistant** **Position Overview**: We are seeking an experienced and dedicated Help Desk & SaaS Administration Assistant to join our dynamic team in Eltham. If you have a proven track record of delivering exceptional client support in a SaaS environment and are eager to contribute to our mission of outstanding service, we...

  • Interior Design Assistant

    1 week ago

    Eltham, Australia Arquette Full time

    Arquette specialises in designing and renovating residential interiors with a focus on creating beautiful bathrooms, kitchens, cabinetry and furniture. We are looking for a creative and professional Interior Design Assistant to join our growing team who can work across a range of tasks while also providing day to day administrative assistance. This is a...

  • Help Desk

    2 weeks ago

    Eltham, Australia Tradie Support Services Full time

    **Help Desk & ICT Administration Assistant** **This job might suit a university student or someone looking for school hours.** **Do you thrive in a fast, ever-changing environment, where multi-tasking is required?** **Do you perform well under pressure, while still delivering a high level of care and customer service?** **Do you have HIGH attention to...