Commercial Business Assistant

1 week ago

Sydney, Australia NSW Department of Customer Service Full time

**Commercial Business Assistant**

**Grade 3/4**

**Location: Thornleigh**

**Duration: Temp up to 12 months**

**Why Department of Customer Service**

The Department of Customer Service (DCS) is a central agency of government, comprised of agencies and business units that deliver regulatory and other services to the people of NSW and across the NSW Government. We are committed to championing the interests and perspectives of NSW citizens to deliver better customer service outcomes.

**About the team**

TestSafe Australia is a commercial business unit of SafeWork NSW, within the Department of Customer Service. The Thornleigh site provides a wide range of chemical analyses in the work health and safety area that is of a world class standard.

We have a great opportunity for a Commercial Business Assistant to join us and be responsible for the delivery of a range of high-level administrative services to support the efficient and effective operation of the team.

**You will provide a broad range of high-level administrative services and functions which will include**:

- Providing reception services for those visiting the site
- Switchboard operation
- Word processing and data entry
- Completion of standard financial /purchasing / invoicing transactions
- Preparation of correspondence, templates, reports, agendas and minutes of meetings
- Compiling and sending reports.
- Photocopying, scanning and ordering materials

**To be successful in this role, the successful applicant will**:

- Have demonstrated previous experience in a similar role
- Have a can-do attitude, happy to help with all required general administrative tasks to assist the team
- Have a strong eye for detail with a focus on quality output
- Be experienced in the SAP or similar systems
- Have demonstrated previous experience with invoicing

**Key challenges**
- Prioritising tasks and requests for information, in a high volume working environment, ensuring timeframes are met.
- Keeping up to date with relevant legislation, policies and procedures in order to provide accurate information on a range of enquiries relevant to the functions of the team/business unit.

**How to Apply**

Please submit your CV (5 page maximum) with a maximum two page cover letter outlining how your experience meets the focus capabilities of the role.

Salary Grade 3/4, with the base salary for this role starting at $82193 base plus superannuation

**Closing Date: 23rd May 2025 [9:59]**

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

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