Workforce Manager

4 days ago

Coburg, Australia Centorrino Technologies Full time

**Join Centorrino Technologies: Innovate, Grow, and Thrive with Us**

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a Workforce Manager to join our Professional Services Team.

**Requirements**:
**Here's what you'll be doing**:

- Serve as the primary point of contact for clients, providing updates and handling queries.
- Build strong relationships with clients to understand their business needs and ensure that recruitment services align with their objectives.
- Address client concerns proactively, managing expectations and escalating issues when necessary.
- Partner with Customer Service Manager (CSM) to identify role requirements and specifications for the Talent Acquisition (TA) team to source for the role.
- Review financial feasibility and ensure margin is maintained.
- Review job alerts from various panels and kick off sourcing.
- Ensure quality assurance and compliance with client expectations, contracts, and service-level agreements (SLAs).
- Serve as the primary point of contact for onsite team enquiries.
- Conduct regular check-ins to gather feedback and identify areas for improvement with both the employee and the client.
- Develop and present regular reports on recruitment activities, performance, and market trends.

**Here's what you'll bring**:

- Experience in IT, Professional Services or an RPO (Recruitment Process Outsourcing) or MSP (Managed Service Provider) environment.
- Proven track record of managing high-volume recruitment delivery.
- Ability to handle sensitive information with confidentiality and professionalism.
- Knowledge of employment law and regulations.
- Proficient in Microsoft Office suite.
- Excellent communication and presentation skills, with the ability to convey complex information to IT and non-IT stakeholders.
- Detail-oriented with a high level of accuracy and a commitment to meeting tight deadlines.
- Ability to manage ambiguity and adapt to a rapidly changing business environment to prioritise accordingly.
- Strong interpersonal skills, intellectual rigour and curiosity, and ability to work as part of a team in a fast-paced environment.
- Occasional travel to onsite Victoria locations may be required.

**Benefits**

**Why You'll Love Working Here**:
**Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work Here's why**:

- Hybrid working with team anchor days to support collaboration
- Extensive training and development opportunities that enable continual growth as part of your career planning.
- Extensive discounts and benefits to maximise your money.
- A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
- Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.
- Note: A valid _Vulnerable People /_ Working with Children Check (WWCC) and Police Check are required._

  • Operations & Administration Assistant

    4 days ago

    Coburg, Australia Centorrino Technologies Full time

    **Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!** At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024-2025 and one of the Best Places to Work Medium & Large Size in Australia for 2025, with an outstanding eNPS score of...

  • General Manager

    2 weeks ago

    Coburg, Victoria, Australia Incluso Services Full time $90,000 - $120,000 per year

    Are you ready to join Australia's newest service provider that puts both participants and staff first?Be part of the Incluso Service journey, where we are aiming to become Australia's leading service provider in accommodation, respite, and support services.At Incluso Services we are focused on"Building the World that we Want"and as such, ensuring that people...

  • Operations & Administration Assistant

    2 weeks ago

    Coburg, Victoria, Australia Centorrino Technologies Full time $60,000 - $90,000 per year

    Join Centorrino Technologies: Innovate, Grow, and Thrive with UsAt Centorrino Technologies (CT), we're more than just tech—we're a community that goes beyond expectations. We've been recognised as a Great Place to Work in and one of the Best Places to Work Medium & Large Size in Australia for 2025, with an outstanding eNPS score of 68. And we're not...

  • Operations & Administration Assistant

    2 weeks ago

    Coburg, Victoria, Australia Centorrino Technologies Full time $60,000 - $80,000 per year

    Join Centorrino Technologies: Innovate, Grow, and Thrive with UsAt Centorrino Technologies (CT), we're more than just tech—we're a community that goes beyond expectations. We've been recognised as a Great Place to Work in and one of the Best Places to Work Medium & Large Size in Australia for 2025, with an outstanding eNPS score of 68. And we're not...

  • Forklift Driver

    1 week ago

    Coburg, Australia Momentum Consulting Group Pty Ltd Full time

    **About the company**: Our client is a global leader in the healthcare manufacturing space, who pioneers innovation. **About the Role**: **Skills & Experience**: - Must hold a valid Forklift Licence (LF) - Operating High Reach Forklift is essential. - Able to lift up to 20kg. - Have own PPE gear. - Must be Covid-19 vaccinated. **Benefits**: - Career...

  • Merchandiser (Planogram)

    3 days ago

    Coburg, Australia BIG Brand Influence Group Full time

    Ongoing casual hours, essential work - Work close to home - Flexible hours across the week As a Planogram Merchandiser, you will be responsible for the execution of planogram/relays whilst maintaining relationships with store and retail management on an ongoing casual basis, helping Brand Influence Group (BIG) support Australia’s major retailers. **About...

  • Wellbeing Officer

    2 weeks ago

    Coburg, Australia Banyule Community Health Full time

    **Join Our Growing Team at Holstep Health!** - ** Job Title**:Wellbeing Officer - ** Employment**: Permanent - Full time role - ** Location**:West Heidelberg At Holstep Health, we are committed to creating a safe, supportive, and healthy workplace where our people can thrive. We are seeking a motivated Wellbeing Officer to join our team and play a key role...

  • Aod Counsellor

    2 weeks ago

    Coburg, Australia Uniting Vic.Tas Full time

    **Part time 0.5 FTE (19 hours per week) | Maximum term contract to Feb 2026**: - **Based at Coburg**: - **Assist clients to reduce AOD related harms & promote recovery** **Your new role**: As an AOD Counsellor, you will provide trauma informed support to reduce AOD related harms to individuals and their families. You will conduct assessments and provide a...

  • Team Leader, Catalyst Program

    2 weeks ago

    Coburg, Australia Uniting Vic.Tas Full time

    **Part Time (0.8 FTE) ongoing role based at Coburg & Preston**: - **17.5% leave loading and access to the full $15,900 salary packaging benefits**: - **Be responsible for program management and staff supervision.** **About the opportunity**: As the Team Leader of the forensic Catalyst Program, you will have an opportunity to develop your leadership skills...

  • Aod Counsellor

    7 days ago

    Coburg, Australia Uniting Vic.Tas Full time

    **Join a dynamic team with supportive leadership**: - **3 x Part Time (0.8 FTE) Ongoing roles, based at our Coburg & Preston offices**: - **Assist clients and their family members and promote recovery** **About the opportunity**: As an AOD Counsellor of the established Catalyst Program, you will have an opportunity to further develop your clinical skills...