Collections and Property Revenue Officer

**Work type**
- Temporary Full Time

**Location**
- Dandenong

**Department**
- Corporate Development

**Band 5 $80,382 - $92,796 per annum (plus superannuation)**

**Temporary Full Time (12 months)**

**About Us**

Located 35km to the southeast of Melbourne, Greater Dandenong City Council covers 129 square kilometres and has a population of over 169,000 people. The central activities district is Melbourne's second largest retail and commercial centre and includes large shopping complexes at Dandenong and Keysborough as well as the highly popular Dandenong Market.

Greater Dandenong City Council is the most culturally diverse locality in Australia, with residents from over 150 different birthplaces, nearly two-thirds of whom were born overseas. Key industries include manufacturing, health care and social assistance, retail trade, wholesale trade and transport.

We are a progressive organisation of exceptional character that offers a dynamic and rewarding work environment to approximately 900 employees. We recognise that our staff are vital to the delivery of excellent service to our community and the achievement of our long-term vision. We invest in the development of our people, and we strive to be a workplace that is respectful, engaged, accountable, creative and honest.

**About the role**

The Property & Rating department is currently seeking an enthusiastic and passionate learner who is an outstanding team player and looking to work with the Property & Revenue team to join us in the role Collections & Property Revenue Officer on a 12-month temporary full-time basis.

The primary objectives of the position are to deliver high levels of customer service and be effective and efficient in its operations, provide efficient and effective debt collection, payment plan implementation, monitoring and advise to ratepayers, rates administrative assistance for the Property Revenue team, assist with maintaining an accurate rating financial database, implementation of a guideline for the Name and Address Records system and to ensure compliance with the relevant Acts, policies, procedures, practices, and systems as they relate to the Property Revenue functions.

**About you**

To be successful in this role, you will have demonstrated knowledge and understanding of the following:

- Excellent organisational skills and ability to work as an effective team member are essential as well as being able to manage and prioritise workload.
- Must be a professional communicator who is experienced in dealing with internal stakeholders.
- Knowledge of the Property & Rating functions and legislations, debt collection experience as well as proficiency in the operation of relevant systems (Property & Revenue) and Microsoft Office with intermediate to advanced excel skills is essential.

You may be required to undertake practical testing, work preference profiling / psychometric testing, functional capacity assessment (physical) or aptitude testing.

**Benefits of working with us**

Council believes in providing an environment where staff thrive, both in the work they do and in how they learn and develop as people and professionals.

Our workplace has an inclusive and diverse culture which encourages innovation and supports your work and life balance. There are plenty of opportunities to learn, develop and grow your career within our expanding and diverse organisation.

Our benefits include
- Competitive salary
- Salary sacrifice childcare (where available)
- Flexible working options supported including hybrid work
- Access to learning & development programs including study assistance
- Reward & recognition programs
- Health initiatives
- Access to our support and wellbeing programs
- A vibrant social club

For more information about our benefits, please visit our careers page: Working with Us
- Council is commitment to providing an inclusive and welcoming environment and promoting cultural safety and wellbeing for children_ with zero tolerance for child abuse and harm._

**To apply**
- Your resume
- A brief cover letter
- Response to key selection criteria

**Position Description**:Collections and Property Revenue Officer - 438.5 KB

**Further information**: Sally Wright, 8571 5254
**Applications close**: 5pm, Monday, 7 July 2025