Operations Manager

1 week ago

Clayton South, Australia Australian Gift Group Full time

Are you an organised and motivated Operations Manager with a flair for production management and a passion for high-quality handmade products? We are seeking an enthusiastic professional to oversee operations and drive production efficiency for a boutique Australian brand specialising in beautifully designed handmade products that provide comfort and relaxation.

This role also offers the opportunity to take on operational management of a complementary sister brand in the future, allowing for additional hours and responsibilities.

**About Us**

We are a family owned business passionate about creating premium products that delight our customers. Our focus is on delivering exceptional quality and value while maintaining an efficient and positive work environment.

**About the Role**

As the **Operations Manager**, you will manage the day-to-day operations, production planning, and inventory forecasting. This flexible role offers the option to work **school hours** and **occasionally remotely**, making it ideal for someone seeking work-life balance.

**Key Responsibilities**
- **Production Management**: Plan, prioritise, and forecast production needs to meet order deadlines.
- **E-Commerce Store Management**: Oversee and maintain our Shopify store, ensuring products are updated and inventory is accurate.
- **Inventory Management**: Utilise the Katana inventory system to manage stock levels and coordinate restocking as needed.
- **Order Fulfilment**: Ensure wholesale and retail orders are processed and dispatched efficiently.
- **Team Leadership**: Lead and support a small in-house team of sewing and packing staff.
- **Quality Control**: Maintain high product quality standards by performing regular checks.
- **Procurement**: Source and order materials and supplies to keep production running smoothly.

**Future Opportunities**

**Bonus Skills**

We’d love to hear from you if you have experience in any of the following areas:

- Photography and product styling
- Social media content creation and management
- Graphic design
- Google and social media advertising
- Product design and sourcing

**What We’re Looking For**
- Proven experience in production or operations management.
- Familiarity with Shopify and inventory management systems (e.g., Katana).
- Strong organisational and problem-solving skills.
- Excellent communication and leadership abilities to support a small team.
- A proactive, hands-on approach to daily operations.
- Passion for Australian-made products and attention to detail.

**Why Join Us?**
- Flexible working hours (20-30 hours per week), including school hours and occasional remote work.
- Opportunity to grow the role by taking on additional hours and responsibilities with a sister brand.
- Be part of a supportive, creative team focused on quality and customer satisfaction.
- Work from our Clayton South location, surrounded by beautiful handmade products.

**Job Type**: Part-time

Pay: $37,500.00 - $56,160.00 per year

Expected hours: 20 - 30 per week

Schedule:

- Day shift

Work Location: In person

Application Deadline: 01/12/2024
Expected Start Date: 09/12/2024

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