Operations Manager

4 days ago

Clayton, Australia William Adams Full time

**Opportunity to join a well-known and successful market leader**:

- ** Generous salary package + company vehicle + excellent rewards & benefits**

**ABOUT THE ROLE**

This is an exciting career opportunity for a highly motivated and experienced **Operations Manager** and true people leader.

You will be responsible for leading three direct reports, along with a team of 200+ highly experienced and dedicated individuals, delivering superior services to our customers across our three Metro Victorian branches (including our Metro Field Service team).

You will inspire and coach your people leaders to seek new business opportunities, increase customer satisfaction and motivate and develop our people.

This integral role reports directly to the General Manager of Operations and could be based in either **Clayton or Laverton**. There will be regular travel between each of these locations, as well as some travel to regional Victoria & Tasmania.

**Your main responsibilities will include**:

- Being a leader that drives positive company culture along with meeting and exceeding strategic goals
- Ensuring customer service excellence standards are continually met
- Achieve Company profitability targets through a balance on revenue generation and expense management
- Maintain and foster a cohesive working relationship between the operations team and the wider business
- Ensure that business is conducted in accordance with our Occupational Health and Safety policies and procedures

**ABOUT YOU**

You will have strong business and financial acumen, problem solving skills and a passion for achieving customer success and win-win results.

You will have the ability to communicate and interact on varied levels with internal and external stakeholders.

**To be successful in this role, ideally you will also have the following skills and attributes**:

- A minimum of 10 years’ experience in a related industry
- Demonstrated leadership skills
- Ability to develop long term internal and external customer relationships
- Sound conflict resolution, problem solving and interpersonal skills
- Excellent verbal and written communication skills
- Strong project management skills
- Dedicated commitment to safety and quality work practices
- Formal qualifications in business and finance would be considered favourably

We will provide you with on-going training and development opportunities, a competitive salary package including incentive bonus, a fully maintained company vehicle and various rewards and benefits.

If you are up for a new challenge, looking to advance your career and enjoy working with people who are proud to represent a globally recognised brand, this might be the role for you

For any questions call Sarah on 03 9566 0916.

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