Food and Beverage Team Leader

5 days ago

Surfers Paradise, Australia Dreamworld Full time

**Food and Beverage Team Leader** **(**Requisition ID**:016268**)**

**Description**
- **Are you looking to expand your leadership skills in the hospitality and events industry? This part time 30-38 hours per week leadership role could be for you**:

- **Leave your mark on one of Australia’s most iconic venues leading a vibrant and exciting team.**:

- **Enjoy all of the amazing perks and benefits we have to offer**

**Why work with us**:

- Exceptional leadership training and development, we are passionate about growing and retaining our team
- Free entry and discounts across Dreamworld, WhiteWater World and SkyPoint
- Opt in to bonus incentive program paid quarterly
- Access to online platform with hundreds of dollars of direct savings each year on everyday purchases, from some of Australia’s biggest retailers
- Laundered uniforms and onsite parking
- Fun and exciting work environment with the best views on the Gold Coast
- Previous leadership experience within a similar high-volume events or hospitality environment;
- Passion and enthusiasm for delivering an outstanding guest service experience;
- Ability to lead by example, train, coach and motivate and engage team members at the frontline;
- Excellent communication, interpersonal and organisational skills;
- Experience working with POS Database Systems and competent cash handling/management;
- Ability to perform manual handling and physically demanding work tasks;
- Availability to be rostered across five days flexibility with working hours is essential as weekend, early morning and evening work is involved.

**Your new day-to-day**:

- Lead and supervise SkyPoint Attendants during events, ensuring exceptional customer service and guest interaction.
- Lead day-to-day shift operations in our Bistro & Bar, ensuring smooth service delivery.
- Manage staff breaks and ensure efficient rostering to maintain adequate service coverage at all times.
- Conduct pre-shift briefings, communicating key operational updates, menu changes, and daily objectives to the team.
- Oversee event setup, operation, and pack down. Manual handling tasks are heavily included in this position.
- Collaborate with the Events Manager and other team members to ensure smooth event execution.
- Handle guest inquiries during events, ensuring timely resolution and a positive experience.
- Provide training for event and F&B staff, ensuring they are equipped with the necessary skills to meet event demands.
- Ensure venue and event spaces meet cleanliness and presentation standards before, during, and after events.

**What's next**:
This role is perfect for a positive, outgoing, and career-driven individual with a genuine passion for food and beverage. If you thrive in an environment where you can lead and inspire a team to create exceptional guest experiences, SkyPoint could be the ideal place for you

**Job**: Food & Beverage

**Primary Location**: AU-QLD-Surfers Paradise

**Schedule**: Part-time

**Unposting Date**: Ongoing

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