Customer and Tech Support

**Elevate yourself as a Customer and Tech Support Specialist and build the career that’s right for you.**

Are you new to Customer and Tech Support or looking for more from your tech career? Joining our Tech Select Program puts you in the driver’s seat of your career, giving you the chance to experience new areas of technology, while building on your customer and tech support and professional skills at the same time.

Tech Select has been purpose built to give technologists who are in the early stages or their career the opportunity to join our collaborative global team, explore new areas of tech, or hone your existing skills in your preferred area or discipline.

**Customer and Technology Support at Macquarie**

Our Customer and Technology Support team help our businesses thrive by assisting our employees and teams with technology and IT support. You’ll be customer facing and provide both walk-up and remote based support for technology queries, as well as providing local hardware support for our various businesses.

As a first point of contact for all staff who require technology support or information, you will have an immediate impact on the service to the business and be the face of technology. Gaining experience within our Customer and Technology Support team, is also a fantastic opportunity to move into other areas of Technology in the future.

**How Tech Select works**

Tech Select is purpose built for technologists in the early stages of their career. You’ll join a cohort of professionals who are passionate about accelerating the digital enterprise.

You’ll embark on a 12-month development and mentoring program across your choice of technology disciplines. Whatever you’re looking for, Tech Select is customised for you, by you.

You’ll have the choice of the following tech fields to rotate through:

- Software Engineering
- Cloud and Platform Engineering
- Cyber Security
- Data and Business Analytics
- UX/UI - Experience Design
- Customer/Tech Support

At the conclusion of Tech Select, your journey with Macquarie is only just beginning. As a permanent employee, you’ll continue shaping a technology career that’s unique to you.

**So, who are you?**

You’re a Customer and Technology Support Specialist or Technologist, or looking to become one, in the early stages your career, ideally with some professional experience and a relevant Technology qualification.

We are an ever-growing global team who is accelerating the digital enterprise and delivering technology solutions that empower people to innovate and invest for a better future. If you want to join us and be part of our journey, while elevating your career, then this is the opportunity for you

**About the Corporate Operations Group**

The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. We deliver service excellence to ensure Macquarie is open for business, deliver on transformational change, invest in our people and have deep relationships with our customers.

**Our commitment to Diversity, Equity and Inclusion**

The diversity of our people is one of our greatest strengths. An inclusive and equitable environment enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

**About Macquarie**:
A career at Macquarie means you’ll have the opportunity to develop and utilise new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.

Our size and international presence means your work can take you anywhere—across business groups, disciplines, sectors and borders. With 18,000+ employees and offices in 33 markets around the world, we’re a truly global organisation.

You’ll be supported by a diverse team where the unique perspectives, ideas and experiences that all of our people bring are valued. You’ll be empowered to address unmet needs in our communities whilst advising and investing alongside our clients and partners. Working with us, you’ll have the opportunity to make a difference.

Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, co