Online Content Coordinator

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**:
As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive, and forward-thinking culture, we’re constantly looking at ways to create differentiated, omni-channel experiences for our customers and build the next generation of digital retailing.

**About the role**:
As the Online Content Coordinator for Coles Online, you will develop & manage the content briefing process for Coles Online, to deliver the Customer Trade Plan across both web & App platforms.

Key responsibilities include:

- Develop a content briefing process to ensure the delivery of the customer offer
- Responsible for ensuring that all content briefs for the Coles Online team are delivered on time and meet business guidelines
- Support the Site Operations Manager in coordinating information cross functionally with the Online Trade, Marketing and design teams
- Build and manage the content author workflow
- Manage the content approval process
- Embed Content processes into the wider business Trade Planning Rhythm

**About you and your skills**:

- Extensive experience as a content producer or similar role
- Experience working with a CMS (AEM preferable) and on Analytical tools e.g. Adobe or Google Analytics
- Experience working to deadlines using project management tools e.g. Trello
- Ability to work cross functionally in a fast-paced environment
- Communication and problem-solving skills
- Customer First Mindset

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**What’s in it for you?**:

- **
Flexible working options**:We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
- ** Office perks**: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
- ** Discounts**:Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- ** Reward through recognition**: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- ** Opportunities for learning and development**: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- ** Paid parental leave**: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
- ** Investment in your future**:Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

**About the recruitment process**:
Job ID: 151270

Employment Type: Full time