Billing and Debt Recovery Officer

**Description**

**Employment Type**:Full Time Permanent, and Full Time Temporary 12 Month Contract with the possibility of permanency
**Classification**: Administrative Service Officer 4 (PN 20130, 02950)
**Salary**:$84,061 - $90,595 (Plus 11.5% Super)
**Location**:Village Creek, Kambah
**Section**:Patient Accounts
**Closing Date**:16th February 2025

**What can we offer you**:

- Competitive pay rates and excellent working conditions within a tertiary hospital.
- Salary Packaging with many options that provide full fringe benefits tax concessions.
- Flexible working conditions.
- Access to Employee Assistance Program.
- Access to discounted gym membership.
- Access to onsite Physiotherapists.
- Onsite cafes, staff cafeteria, pharmacy and gift shop.

**About the Role**:
The Chief Financial Officer Division is led by the Chief Finance Officer (CFO) who reports to the Chief Executive Officer (CEO) of Canberra Health Services. The CFO Division is responsible for the development and maintenance of budgets, financial management, and for providing strong operational finance and performance reporting analysis across the health service. The sub-units within the CFO branch include the Financial Operations and Support Unit, Revenue and Financial Services, Patient Accounts and Procurement & Supply.

This position will provide high-level support to the Patient Accounts’ Patient Billing and Debt Recovery team and be required to have a high level of skill in time management, data integrity, customer focused communication and the ability to work independently and as part of a team to resolve debt owed to the Canberra Health Services Directorate.

The successful applicant will be required to communicate, negotiate and liaise with a range of internal and external stakeholders including, but not limited to patients, insurance companies, solicitors, employers, outpatient clinics and debtors. They will also be required to screen incoming phone calls and correspondence, liaise with the Revenue Data team, provide debt recovery and invoicing functions, and provide administration assistance as necessary. Applicants will need to be enthusiastic and have excellent interpersonal skills, have a strong willingness to learn and understand billing in a public health environment and have experience in the use of hospital-based IT systems such as Digital Health Record (DHR).

**For more information regarding the position duties click here for the**_Position Description._**
- Undergo a pre-employment National Police Check.
- Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

**To Apply**:
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website.

**Our**Vision**: creating exceptional health care together
**Our** **Role**: to be a health service that is trusted by our community
**Our**Values**: Reliable, Progressive, Respectful and Kind
- Canberra Hospital Expansion Project - CHS is constructing a new critical services building called ‘Building 5’ which is a 44,000sqm nine storey building specifically designed to deliver state-of-the-art acute clinical services at the Canberra Hospital. Building 5 is the largest healthcare infrastructure project undertaken in the Territory’s history and it represents the largest clinical and operational change program to ever be implemented by Canberra Health Services. Building 5 integrates with a number of existing buildings at the Campus including Building 1 and Building 2, to facilitate a seamless public thoroughfare, patient transportation and back-of-house logistics distribution._
- North Canberra Hospital - As of 3 July 2023 Calvary Public Hospital Bruce transitioned to CHS and became North Canberra Hospital. The transition will deliver a health system networked under one provider and will provide increased workforce opportunities for staff at both CHS sites. The ACT Government will be building a new northside hospital on the existing hospital campus in Bruce to meet the growing health care needs of our community, with construction to commence mid-decade providing more beds, increased services, and increased career opportunities._

LI-DNI

**Job**: General/Administrative

**Salary Range**: 84,061.00 - 90,595.00

**Contact Name**: David Horton

**Closing Date**: 16/Feb/2025, 6:59:00 AM