Quality Business Partner

Quality Business Partner, Aged Care

Full-time - Permanent

Camberwell, VIC

About Us

At Baptcare, we care. Our Mission and Vision are lived through our WE CARE Values: for our residents, customers, clients, partners, and supporters; with the very young through to the very old, the vulnerable, with families through all of life’s stages and challenges.

Baptcare is a purpose driven organisation working across Victoria, Tasmania, and South Australia. Focused on providing residential and community care for older people and support to children, families, and people with disability, financially disadvantaged people and people seeking asylum.

Our Values are Wellbeing, Ethics, Co-creating, Accountability, Respect and Effectiveness.

About the Role

We are seeking a Quality Business Partner to drive and facilitate a culture of quality, safety, compliance and operational efficiency within our aged care sites. As the Quality Business Partner, you will support sites to maintain ongoing compliance with regulations, standards and procedures. You will work collaboratively with internal stakeholders, staff members, and regulatory bodies to develop, support implementation of, monitor and review aged care quality management systems that are consistent with Baptcare Quality and Practice Governance Framework.

Your role is essential in promoting excellence in resident and community care and operational practices, ultimately enhancing the quality of life for our aging population.

About You

You are passionate about continuing to grow your career in the Residential Aged Care space. Solutions-focused and up for making a difference, you align your approach to strategy to achieve organisational and divisional goals. You are a true business partner that instils trust in your stakeholders by demonstrating integrity and accountability.

Working as part of a close-knit team, you collaborate with and support others, demonstrating respect in your day-to-day actions.

**You will ideally bring the following**:
Registered Nurse Division 1 or tertiary qualifications in a health-related field

Proficiency in implementing quality assurance programs for improved care and operations building a reputation for high quality.

Proven ability to ensure strict regulatory adherence and manage compliance audits and prepare documentation.

Strong data analysis skills and clinical skills for informed decision-making and continuous improvement.

Effective at building collaborative relationships with various stakeholders.

Strong leadership and communication skills for staff development and reporting, including preparation of reports.

Skilled in identifying and managing operational and clinical risks to ensure consumer well-being.

Proficient at creatively solving challenges to improve care quality, operational efficiency, and consumer satisfaction.

Alignment and commitment to Baptcare’s Mission, Vision and Values

Experience in NFP and/or community aged care highly regarded.

Experience in a unionised workplace highly regarded.

Willingness to obtain a Police Check through Baptcare.

Current AHPRA Registration.

For You

Baptcare is focused on living our values, not just talking about them. You’ll find the culture at Baptcare is one of genuine respect, support, and positive intention. We work hard to achieve results through change, continuous improvement, and ongoing focus on providing the best service delivery to our stakeholders.

A competitive salary, plus access to the tax benefits of salary packaging and novated leasing.

Hybrid working arrangements, where you will predominantly work from the Camberwell site, and from home.

Access to confidential counselling and support services.

Be part of an organisation and a team that is driven to make a difference to the lives of our vulnerable community members.

Only short-listed applicants will be contacted.

Applicants must have the right to work in Australia.

The successful applicant will be required to undergo a National Criminal History check.

Must have a Current AHPRA Registration

Baptcare is committed to building a respectful and inclusive workplace, appointing the best person for the role, and supporting diversity. We welcome applicants who may require adjustments.

Baptcare is dedicated to the safety, empowerment and participation of all children. We have zero tolerance of child abuse and are committed to a thoughtful, protective environment that supports infants, children and young people to feel safe and respected.