Port Resource Allocator

2 weeks ago

Melbourne, Australia dnata Full time

dnata is one of the most recognised ground services companies in the world and we are currently recruiting for the position of Allocator.

**Position Overview;**
- Determining and obtaining aircraft resource and updating worksheets according to airlines SLA’s/ tasks;
- Actioning and covering sick calls, personal leave etc. which is advised to you by the SDS or SDM;
- Determining and allocating available shifts through a fair and transparent process whilst adhering to all budgets and financial demands;
- Actioning and updating all shift swaps as per standard operating procedures;
- Preparing an accurately completed worksheet/crew sheets for the SDS/SDM to utilise on shift;
- Be willing to undertake training and work with new systems implemented into the business;
- Manage staff allocation for disruptions and delays;
- Handle and maintain staff and business confidentiality.

**Selection Criteria;**
- Well-developed customer service and interpersonal skills;
- Demonstrated capability to work in a team environment;
- Knowledge of and vast understanding of our business including Service Level Agreements;
- Sound knowledge computer skills including MS word and advanced level Excel;
- The ability to work unsupervised and follow procedures.
- Proven ability to work under pressure while maintaining accuracy and attention to detail;
- Punctuality and reliability in attendance at work;
- Ability to adhere to safety and security requirements applicable to the aviation industry;
- Commitment to dnata’s business direction and principles; Integrity and professionalism;
- Ability to work to strict time frames.
- Personal details;
- Education details;
- Qualifications;
- Brief Summary of your Employment History; and
- Some brief points that address the key criteria of the position of the job description provided to you.

Only those who fulfil the role requirements and complete a cover letter, referring to the written criteria above will be interviewed.

We are an Equal Opportunity Employer, which values diversity and inclusion. We support applicants from all backgrounds, including Aboriginal and Torres Strait Islanders, people with disabilities, people from culturally diverse backgrounds and all ages. We also have a solid focus on gender balance within the organisation and encourage women to apply.

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