Customer Success Representative

7 days ago


Sydney, Australia Nutanix Full time

**Customer Success Representative**
- Sydney, New South Wales**_Hungry, Honest, Humble, with Heart
- **

**The Opportunity**
- This role is hybridNutanix is a global leader in cloud software and a pioneer in hyperconverged infrastructure solutions, making computing invisible anywhere. We are looking for an accomplished Customer Success Representative to help our customers get maximum value from a wide array of Nutanix products. If you have a passion for Enterprise Cloud Technology and an interest in how it can impact businesses; we want to talk with you.

Sound like you? Read on

You will join a team driving Nutanix products adoption and subscription renewals as a best-in-class customer satisfaction environment

**Your Role**
- Maximize the success of the Nutanix customers in your territory through proactive engagement and follow-up as well as reactive problem solving
- Constructively operate as part of a wider, cross-functional team to ensure the success of every customer
- Attain a minimum of 100% of goals for customer check-ins, customer adoption and renewal rate
- Forecasting accurately
- Maintain timely and accurate records of all customer interactions and data
- Act as the customer’s advocate engaging other departments within Nutanix when necessary and ensuring successful resolution
- Meticulously manage time allowing you to achieve internal commitments and exceed customer expectations
- Maintain a high-level of daily activity including customer and internal calls, meetings, and customer research

**What You´ll Bring**
- Experience in high tech customer-facing roles such as Customer Success, Inside Sales or renewal sales
- Proven track record of overachieving in a metrics driven environment
- Ability to connect customers business objectives with the necessary technology capabilities to achieve them
- Experience partnering cross functionally with Sales and Customer Support
- Strong organizational, communication, and time management skills
- High energy, drive, and sense of responsibility
- Positive attitude

**About Your Team**
**Meet Natalie Chrara (Director of Customer Success - APJ)**

**How We Work**

We are a fully hybrid team based in Kent Street, Sydney. We operate a minimum of one -two days from office and meet up as a full team to reconnect, share ideas and to socialize outside of working hours We organize our working shifts and aim towards the appropriate work-life balance for all our team members. When working from home, you will still feel connected to the team with our weekly meetings, 1-1s and daily slack (instant messaging) chats with the other marketeers



  • Sydney, Australia Nutanix Full time

    **Hungry, Humble, Honest, with Heart.** **The Opportunity** Do you love technology? Are you ready to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a vision for the future of business; we want to talk with you. Nutanix (NTNX) is looking for a dynamic **Customer Success Representative** to deliver exceptional...


  • Sydney, New South Wales, Australia Nutanix Full time

    Hungry, Humble, Honest, with Heart.The OpportunityDo you love technology? Are you ready to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a vision for the future of business; we want to talk with you.Nutanix (NTNX) is looking for a dynamic Customer Success Representative to deliver exceptional customer service and...


  • Sydney, New South Wales, Australia Nutanix Full time

    Hungry, Humble, Honest, with Heart.The OpportunityDo you love technology? Are you ready to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a vision for the future of business; we want to talk with you.Nutanix (NTNX) is looking for a dynamic Customer Success Representative to deliver exceptional customer service and...


  • Sydney, New South Wales, Australia Nutanix Full time

    Hungry, Humble, Honest, with Heart.The OpportunityDo you love technology? Are you ready to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a vision for the future of business; we want to talk with you.Nutanix (NTNX) is looking for a dynamic Customer Success Representative to deliver exceptional customer service and...


  • Sydney, New South Wales, Australia Nutanix Full time

    Do you love technology? Are you ready to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a vision for the future of business; we want to talk with you.Nutanix (NTNX) is looking for a dynamicCustomer Success Representativeto deliver exceptional customer service and improve customer retention and subscription...


  • Sydney, Australia WesTrac Full time

    At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to...


  • Sydney, Australia Hatch Full time

    ** This role is at Hnry (not for Hatch)** Hatch is supporting Hnry to find a great Customer Success Representative to join their customer service team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Hnry. **About the role at Hnry** Hnry takes...


  • Sydney, Australia NSW Department of Customer Service Full time

    **Customer Service Representatives Part Time - Brookvale Service Centre** **Title**: Customer Service Representative (Service Centres) **Salary**: Service NSW Grade 3/4 ($71,959 - $ 87,753pro-rata, plus employer's contribution to superannuation and annual leave loading) **Location**: Brookvale Service Centre **Employment Status**:Part Time, ongoing...


  • Sydney, New South Wales, Australia Success Tutoring Full time

    Franchise Sales Representative (Commission-Only | High-Ticket Sales) - AustraliaRemote | Commission-Only | Uncapped EarningsAre you a motivated sales professional with a passion for entrepreneurship and education?Join the fastest-growing tutoring franchise and help build the world's most impactful education brand — one franchise at a time.About Success...


  • Sydney, Australia Hatch Full time

    ** This role is at Lendela (not for Hatch)** Hatch is supporting Lendela to find a great Junior Customer Success Representative to join their customer service team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Lendela. **About the role at...