Receptionist/client Services Officer

1 week ago

Adelaide Region SA, Australia Hudson Australia Full time

**Duties Include**:

- Customer service
- General administration
- Support to shared services staff as required
- A diverse range of client focused duties
- Building Maintenance & Security - including access pass registration and any building maintenance issues / queries
- Providing assistant to our Administrative teams with scanning and processing of ASIC and ATO correspondence
- Database maintenance
- Answering all incoming calls and responding to general enquires
- Providing detailed, accurate and timely messages to all staff
- Managing the reception desk including greeting of all clients
- Maintaining the reception area by ensuring it is of a professional standard at all times
- Understanding common problems
- Preparing and serving tea and coffee to clients as required
- Maintaining stock of prepaid satchels for deliveries and negotiating rates for interstate & local deliveries
- Incoming - receiving all incoming packages/items, following procedures
- Outgoing - prepare outgoing mail throughout the day
- Outstanding attention to detail
- Excellent written and oral communication skills, including ability to liaise and communicate effectively with people at all levels
- Ability to understand and effectively carry out oral and written instructions
- Display consistent and effective organisational and time management skills
- Display a willingness to develop and demonstrate initiative in seeking additional tasks and responsibilities when set tasks are completed
- Loyal, dependable and reliable
- A dedicated team player, who can work harmoniously with others
- Display initiative and versatility
- Self-motivated, responsible and results-driven
- Ability to deal effectively and courteously with clients and staff

**Qualifications and Experience**:
Essential
- Proven experience in a Client Services/Reception role
- Intermediate understanding of Microsoft Office Suite.

Desired:

- Experience working in a similar environment with similar duties
- Xero / Cloud Accounting - Basic
- APS

**This Role Offers**:
This role offers a supportive, friendly and encouraging working environment. 8.30-5.30 Monday-Friday working hours and a varied role to ensure you are kept busy.

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