Quality Control Officer

16 hours ago

Greater Brisbane QLD, Australia Michael Hill Full time

**Step Into Leadership as a Quality Assurance Officer**

Drive excellence and continuous improvement in product quality and inventory integrity at our Brisbane Head Office.

**About the Role**:
We’re offering a full-time opportunity for a proactive and detail-driven professional to join our **Quality team as a Quality Assurance Officer**. Based at our Brisbane Head Office in Cannon Hill, this role is ideal for someone ready to take the next step in their career, with a strong operational mindset and leadership capabilities.

Working Monday to Friday, **6:30 AM to 3:00 PM, with some flexibility**, you’ll lead quality operations, manage a small team, and ensure compliance with internal standards and external regulations.

**What You’ll Be Doing**:

- Lead and support Quality Inspectors to deliver best practice outcomes.
- Oversee product inspections, returns, and vendor communications.
- Maintain inventory accuracy and manage stock movements across warehouses.
- Monitor departmental costs and drive cost recovery initiatives.
- Implement and evolve quality assurance practices and systems.
- Collaborate with internal stakeholders to improve product outcomes.
- Ensure compliance with Michael Hill’s Product Quality Standards and legislative requirements.

**What You’ll Bring**:

- A collaborative leadership style and strong problem-solving skills.
- High attention to detail and a data-driven mindset.
- Advanced Microsoft Excel and Office skills.
- Experience in quality, manufacturing, distribution, or team leadership.
- Exposure to Microsoft Dynamics D365 is a plus.
- Tertiary qualifications in Quality or Inventory Management are highly regarded.

**Why Join Michael Hill?**
- Be part of a global brand with a commitment to excellence.
- Work in a supportive, inclusive, and high-performing team.
- Enjoy professional development opportunities and career growth.
- Access discounts across our stunning product range.
- Contribute to a brand that values sustainability and ethical sourcing.

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