Operations Manager

4 days ago

Dandenong, Australia The Good Guys Full time

**Job no**:513286
**Work type**:Permanent Full Time
**Location**:VIC - Metro
**Categories**:Store Management
**Advertised**:31 Dec 2024 AUS Eastern Daylight Time
**Applications close**:28 Jan 2025 AUS Eastern Daylight Time

**About Us**

At The Good Guys we‘re driven by our purpose to help families live better for less. Part of Australia’s largest and fastest growing electrical and appliance retailer, we have over 3,500 employees across our nationwide network of more than 100 stores and a support office based in Southbank, Melbourne.

Since 1952 we’ve been delighting customers and ‘doing good’, and today we build on that heritage while always focused on fulfilling our goal to be Australia’s strongest growing total home solutions electrical retailer.

**Why Join Us?**
- We have a supportive, transparent and inclusive team
- The Good Guys is a multi-award winning, iconic retail brand with a rich history in the Australian retail market since 1952
- We offer a competitive salary package, a leading commission structure for sales positions and generous team member discounts across The Good Guys and JB Hi-Fi
- You will work with exciting, industry leading products and brands from Apple to Dyson, Samsung, Nespresso, Weber and much much more
- We support vulnerable members of our community by making donations to our ‘Doing Good’ and ‘Helping Hands’ workplace giving programs. Every dollar our team donates is matched and together we have donated more than $33m to our charity partners.
- You will have exposure to ongoing training & development opportunities from day one
- We offer fantastic long-term career opportunities across the broader The Good Guys/JB Hi-Fi group

**The Role**

Lead the store team to create a sales focused culture and deliver profitable sales growth.

**_Key Responsibilities _**
- Develop Warehouse and Administration teams knowledge and capability
- Deliver a positive store atmosphere to create a great customer experience and effectively resolve any customer complaints and queries
- Ensure store is meeting all compliance and legislative requirements
- Monitor the store activities to ensure it aligns with the businesses core policy and standard operating proceduresEstablish and oversee effective warehouse inventory management processes and systems

**To Apply**

The Good Guys is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) - please don’t hesitate to apply

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