Inbound Customer Service

8 hours ago


Brunswick, Australia Antico Coffee Full time

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where every interaction is an opportunity to make a positive impact? If so, we want you to join our team as an Inbound Customer Service representative

As an Inbound Customer Service Representative, you will be the first point of contact for our valued customers. Your primary responsibilities will include:

- Handling inbound calls from customers regarding orders, inquiries, and general assistance.
- Providing timely and accurate information regarding product features, pricing, availability, and order status.
- Assisting customers with placing orders, processing returns, and resolving any issues or concerns they may have.
- Maintaining a positive and professional demeanour at all times, ensuring each customer interaction is friendly and solution-oriented.
- Collaborating with other departments, such as sales and shipping, to ensure seamless order fulfilment and customer satisfaction.

**Requirements**:

- Previous experience in customer service, preferably in a call centre or inbound support role.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and a knack for finding creative solutions.
- Ability to multitask and thrive in a fast-paced environment.
- A passion for helping others and a dedication to providing exceptional customer experiences.

**Job Types**: Full-time, Casual

Pay: $29.04 per hour

Expected hours: 38 per week

Schedule:

- 8 hour shift
- No weekends

Work Authorisation:

- Australia (preferred)

Work Location: In person


  • Customer Service

    2 days ago


    Brunswick, Australia Chefs Choice Meats Full time

    Chefs Choice Meats is an industry leading Foodservice company based in Melbourne. We are looking for an energetic person to fill our early morning shift. The job calls for basic data entry skills with attention to detail. All training will be provided on the job. Based in Brunswick, Monday to Friday starting time 1 am to complete your 8 hour...


  • Brunswick, Australia Royal Nut Company Full time

    Royal Nut Company is a family-owned business, dedicated to sourcing, manufacturing, and supplying the highest quality Nuts, Nut Spreads, Dried Fruit, Legumes and Grains, Health Foods, Confectionery, Snack Foods, and Spices. Royal Nut Company has been supplying the Australian food industry with quality food products for more than 30 years. Being pioneers in...


  • Brunswick, Australia Charterhouse Full time

    **ASAP start!**: - **Strathfield location - Free parking available**: - **Hybrid working environment**: - **Kickstart your career in FMCG!**: - **Strong customer service/call centre experienced required**: - **$65-75K package** **About the role**: My client is looking for a standout Customer Service Officer/Call Centre Operator who is customer focused,...


  • Brunswick, Australia YMCA Recreation Full time

    Free access to gyms, recreation, and aquatics centres across the state! - Greet customers and be the face of the centre! - Full Time - $24.35 per hour + Super (role may also be offered on a part-time basis) - Our Vision is a better tomorrow where all people can belong._ As the largest employer in fitness and recreation we have more than 5,000 staff at over...


  • Brunswick, Australia The Dirt Company - The Dirt Company Full time

    The Dirt Company - The Dirt Company We're looking for someone to join our growing team to take care of our customers, and being the interface between our customers and our growth and operations teams. - Part-time, flexible position - Purpose-led, growing company - Snacks! Coffee! Biscuits! We're a small but mighty team of 10 who enjoy good coffee in the...


  • Brunswick, Australia A1 Bakery Full time

    We are a fun, fast-paced work environment, serving our community, making great food and great coffee is our specialty. Making great coffee and having a fun personality is what we are looking for in our next employee. If hired, you would be responsible for making coffees, including lattes, cappuccinos etc. Being experienced in this field would be...


  • Brunswick, Australia A1 Bakery Full time

    We are a fun, fast-paced work environment, serving our community, making great food and great coffee is our specialty. Making great coffee and having a fun personality is what we are looking for in our next employee. If hired, you would be responsible for making coffees, including lattes, cappuccinos etc. Being experienced in this field would be...


  • Brunswick, Australia Madina Halal Meats Pty Ltd Full time

    The Company Our company is a mid-sized butchery based in Melbourne. We specialise in providing great quality meats, poultry, smallgoods, and groceries to both our wholesale and retail client base. Due to expansion of the business, we are looking for new members to join our team. The Opportunity This is a very rare opportunity to join our tight-knit team...


  • Brunswick, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...


  • Brunswick, Australia SSS Auto Parts Pty Ltd Full time

    **Job Title: Accounts Receivable/Office Administrator (Full-Time)** Are you a detail-oriented, organized professional with a knack for numbers and excellent customer service skills? We’re looking for a **full-time Accounts Receivable/Office Administrator** to join our team! In this role, you will be responsible for ensuring smooth payment processes,...