Resident Support Officer- Student Accommodation

6 days ago

Parramatta, Australia Constant Security Full time

**CONSTANT**is actively seeking a **Resident Support Officer**on a casual basis to support a student accommodation in **Camperdown, Sydney**.

Please note, we operate **Monday-Sunday, 5pm-3am.**

The **Resident Support Officer** is responsible for fostering a secure, safe, and inclusive residential environment within student accommodation settings. As a visible and approachable presence on site, this role bridges operational support and community wellbeing; delivering high standards of customer service, ensuring site compliance, and supporting students in moments of need.

The role is underpinned by Constant’s values of **Collaboration**, **Community**, **Excellence**, **Integrity**and **Innovation**.

**The Role**
- Observe and protect residents, staff, and site property.
- Prevent unauthorised access to restricted areas.
- Proactively support the welfare of residents and visitors.
- Conduct regular community support patrols and ensure shared spaces meet safety and operational standards.
- Provide after-hours support, including emergency and incident response.
- Complete daily shift reports, including incidents, maintenance issues, and operational updates.
- Operate surveillance, alarm, and access control systems.

**What we’re looking for**
- NSW Security License
- Working with Children Check (WWCC)
- Responsible Service of Alcohol (RSA)
- First Aid Certificate and CPR

**Why Join our Team?**
- Training and comprehensive induction
- Staff benefits, discounts, and recognition program
- Access to a comprehensive Employee Assistance Program
- A meaningful opportunity to support the next generation in their learning journey
- Be part of an inclusive and culturally diverse team
- Grow your skills in residential engagement and student wellbeing

**Constant is an Equal Opportunity Employer**

Master Licences: NSW 000103752: VIC 945-729-90S: QLD 4201411:
ACT 1702525: SA 286519: WA SA57652: TAS 21785

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