Operations Manager

6 days ago

Brisbane, Australia The Fresh Collective Full time

This is an exciting opportunity for a highly motivated and experienced Operations Manager QLD

**About The Fresh Collective**

The Fresh Collective delivers exceptional restaurant and café experiences as well as event catering services across a portfolio of premium event venues, cafés, restaurants and stores in Sydney, Melbourne, Brisbane and Perth including: The Art Gallery NSW, Crafted by Matt Moran, Museum of Contemporary Art, Sydney Theatre Company, Queensland Museum, Waters Edge Wedding & Events at Portside and Kangaroo Point.

Founded in 1998 by Peter McCloskey, The Fresh Collective employs a team of industry professionals who stand by the company’s values of excellence, innovation and integrity.

**THE ROLE**

Reporting to the Director of Food & Beverage, the Operations Manager would be responsible for overseeing the service delivery of all events held at Waters Edge Weddings & Events and offsite venues. To build excellent relationships with clients, managing staff while maintaining compliance with company practices, cost projections and the company vision statements.

Specifically, you would be responsible for performing the following tasks to the highest standards:

- Supervising all function service-related tasks
- Delivering efficient, professional customer service, supervising and directing function managers and staff on the floor, behind the bar and back of house
- Managing all logístical needs relating to offsite events and managing stock levels of beverage and equipment in Waters Edge and any other offsite contracts
- on-the-job training of all service staff while reinforcing and implementing all service-related policies and procedures according to The Fresh Collective Company Service Standards of Excellence.

**ABOUT YOU**
- Previous extensive experience as a Food & Beverage leader in a property with multiple outlets and catering departments
- 2-3 years (minimum) experience in a Management role in high-volume, multi-outlet Food & Beverage operations
- A passion for high levels of guest engagement and experience
- Established and proven skills in multi-tasking, time management & organisation
- Strong leadership qualities and a genuine passion for the industry
- Been successful in leading large and diverse Food & Beverage teams
- Ability to lead by example with a hands-on and relatable approach
- Excellent communication skills both verbally and in writing
- A personal presentation in line with your 5 star background

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