Business Trainee: Department of Families, Fairness

NextGen Jobs is hiring a Business Trainee to support the Department of Families, Fairness and Housing. Do you have an interest in launching your career in the government while earning a **Certificate III in Business ?**

This 12 month traineeship based in **Fitzroy** provides support to the Care Services Operations Support Unit of the department.

**Youth Employment Scheme (YES)**

The YES is a Victorian State Government funded initiative designed to increase the workforce participation of young people, particularly those facing significant barriers to employment. These placements provide trainees with meaningful work experience and formal training to give a solid foundation for a sustainable career. Applicants from diverse backgrounds are encouraged to apply

**Eligibility Criteria**
- Be aged between 15 and 29 years at the commencement of the traineeship
- Not currently engaged in tertiary education
- Not have attained a university level qualification (excluding 1-4 certificates)

**Position Overview**

The position works closely with Child Protection, Care Services, Kinship Engagement Teams, Out of Home Care Service Providers and Peak Organisations to support best outcomes for children in statutory care.

The Helpdesk Team provides a critical role across all five areas above in undertaking care support activities for children in all care types. This includes support provided to children entering care, to improve the consistency and timeliness of information such as document sharing, particularly critical identity documents for children in care, such as birth certificates and Medicare cards.

**Are you**:

- Adaptable and comfortable working within a fast-paced environment?
- Someone that has a high attention to detail and confident communication skills?
- A person who enjoys liasing with a diverse range of people?

**Key accountabilities**
- Supporting the completion of administrative functions for children who have entered out of home care.
- Assist with day-to-day functions of the Helpdesk, including redirecting incoming mail and responding to phone enquires made by Foster and Kinship carers.
- Under general direction, provide assistance with office processes and corporate information systems such as records management, financial information, and client payments.
- Keep records of your work activities in accordance with legislative requirements and the department's records, information security and privacy policies and requirements.
- Provide support in the presentation of meetings and conferences, including coordinating papers, organising venues, catering, agendas, taking minutes and follow-up actions and making travel and accommodation arrangements.
- Suggest system and process improvements and work in collaboration to implement the agreed solutions
- Take reasonable care for your own health and safety and for that of others in the workplace by working in accordance with legislative requirements and the department's occupational health and safety (OHS) policies and procedures.

**Benefits**
- Flexible/Hybrid work from home options
- Train and tram access with an abundance of cafe's on Smith Street
- Get your foot in the door within the state government
- Earn and learn - work towards your Certificate III whilst earning a wage
- Ongoing support and mentoring from a dedicated NextGen Jobs Mentor
- TAFE fees reimbursed
- Access to our Employee Assistance Program (EAP) - access to free resources for your health and wellbeing

**About us**

NextGen Jobs enables the careers of the future, today. We offer tailored, innovative apprenticeship and traineeship programs that are designed to rapidly build practical skills and future-proof organisations.

We source highly capable talent for organisations and we do this through our deeply established roots in community.

Through our specialised, industry-leading mentoring - we guide and develop individuals over the duration of their employment and training program. Our proven model supports workforce strategy, ensures higher retention and enables longer-term successful career outcomes.

NextGen Jobs values and recognises diversity in the workplace. We are an equal opportunity employer and actively support applicants from a diverse range of backgrounds to apply. We offer safe and inclusive working environments where you can learn, grow and achieve your career objectives.

**Benefits**:

- Employee mentoring program
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Fitzroy, VIC 3065: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in Fitzroy, VIC 3065