Supply Chain Specialist

**Supply Chain Specialist**
**(**
**Job Number**:
**230000DW**
**)**

**Description**

**About the role**

We are currently looking to recruit a Supply Chain Specialist in our Property & Niche Claims division, here at RACQ Insurance. As a specialist, you will provide supplier expertise to the Insurance business to help deliver the objectives of the RACQ group. The role is required to manage and support supplier performance to ensure they consistently exceed the needs of our members. Your key duties will be to:

- Design and develop governance, processes, and tools to help drive insights and actions to support improved partner performance.
- Analyse data and information to support and drive sustainability and performance of the RACQ partner network.
- Supporting the operation to remove impediments to resolving members claims.
- Participate in the development of processes and systems that shape the day-to-day workflows and performance of suppliers within Insurance.
- Use supplier performance framework to ensure RACQ gets the best outcomes from Claims suppliers.

**About you**

As a Supply Chain Specialist, you will be an expert communicator with exceptional stakeholder management skills, as this will be paramount to the role. Your ability to build partnerships whilst understanding and navigating complex and changing industry environments will be critical. Insurance experience is preferred however we are open to those coming out of other industries. Ideally you will have:

- Strong commercial acumen, and a solid understanding of financial and commercial processes
- Previous partnerships or supply chain relationship experience within similar industries
- Strong technical skills including reporting and analysis
- Understanding and working knowledge of the Insurance Industry and relevant stakeholders, including Claims functions is desired.

**Why join RACQ?**

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.

At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.

**What we offer you;**

Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:

- Financial benefits and discounts on a range of banking, assistance and insurance products
- Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest and EKKA
- A range of flexible working and leave options, including 12 weeks paid parental leave, 2 weeks paid non-primary caregiver leave and purchased leave up to 4 weeks per year
- Prioritise your wellbeing with our onsite and virtual health hub, discounts on health programs and access to wellbeing initiatives such as yoga
- Invest in your development with in-house development programs and online courses.

**Ready to apply? You’ve got this.**

**RACQ is a ‘Circle Back Initiative’ employer** - we commit to respond to every applicant.

LI-HYBRID

**Work Locations**

Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113