Venue Manager

**The OPPORTUNITY**

**A bit about us**

Established in 2015 Vertue Coffee Roasters are a specialty coffee micro roaster. We roast amazing coffee from all around the world, and eagerly share our coffee passion.

Our Carlton restaurant elevates the breakfast and brunch experience from café to full service brunch restaurant. A casual fine dining experience, for brunch. We are passionate about everything food, coffee and service, and endeavour to provide our patrons with the best, most memorable dining experience possible.

We offer full table service for up to 150 diners, providing a full a la carte menu, engaging cocktail menu and vast coffee options.

We are currently seeking to appoint an experienced, passionate, and knowledgeable Venue Manager to lead the team of our flagship restaurant, providing friendly and efficient service in a fun, vibrant location.

We are looking for a professional, innovative leader who can bring in new ideas and further strengthen the Vertue brand. We are extremely passionate about coffee, food and amazing service, and excited for the possibilities for the future in our industry.

At Vertue, we have several Core Values. We will be using these Core Values to base our hiring decisions on. If these Core Values do not align with you personally, please do not apply.

**CORE VALUES**

**NO DRAMA**
- We look for Problem Solvers, not Problem Finders. We want people who are focused on solutions, and are keen to implement them.

**NO DICKHEADS**
- We have a strict No Dickheads Policy. We want to enjoy the people we work with everyday, which means we look for people with respect for those around them, team players, great attitude, no ego, and be a generally nice person.

**G.R.A.C.I.E.**
- **GROW **Together
- Willingness to learn & improve, and bring up those around you.
- **RELIABLE**
- Your team has your back, and you have theirs
- **ACCOUNTABLE**
- DWYSYWD: Do what you say you will do
- **CONSISTENT**
- Show up, be present, form good habits, give best effort, every day.
- **INTEGRITY**
- Transparent, honest, trustworthy
- **ENTHUSIASTIC EXCELLENCE**
- Be the best you can be, and chase the next level with happiness.

**As Venue Manager you can expect**:

- An incredible, kind, highly skilled team
- Supportive, and caring leadership team
- Your Innovation and creativity to be welcomed and encouraged
- Opportunities to upskill and grow
- KPI based bonus structure
- Attractive Salary package. The upper ceiling is based on the experience you bring to the role and how much you achieve within it.
- Two consecutive days off
- Days Only
- Job security

**What we ARE looking for**:

- Minimum 2 years' similar experience in the management of a service-driven food and beverage business
- Barista Skills and a good coffee knowledge
- Humble but confident leadership skills
- A passion for all things food, coffee and service
- Unlimited right to work within Australia as this is a full-time position.
- Weekend and Public holiday availability
- Current Victorian RSA

**What we AREN’T looking for**:

- Someone who’s not people focused, which includes both staff and customers.
- Someone who’s just looking to collect a paycheck
- Bad attitude, or lack of personal accountability

**Your responsibilities will include**:

- Employee management, training and Succession planning for FOH team
- Leading ongoing training with FOH staff
- Exceptional customer service skills with a strong presence to both staff and customers
- Stock control and management
- Communication and alignment with Kitchen team
- Work with business owner and leadership team in analysing financial results and to improve efficiency and improve profitability
- Exceptional attention to detail, with the ability to multi manage and set daily priorities
- Be a people person and a team player who guides their staff through leading by example
- Excellent communication and problem solving
- Rostering with an attitude towards budgets and service
- Awareness of promotion and marketing techniques to drive attendances

This is a fantastic career and personal development opportunity with the chance to grow within our expanding business. With multiple locations career and personal growth can be tailored in any direction you want

**Salary**: From $60,000.00 per year

**Benefits**:

- Employee discount
- Free drinks
- Professional development assistance
- Profit sharing

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- Penalty rates
- Performance bonus

**Experience**:

- Hospitality management: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person