El 1 - Standard Operating Environment Specialist

10 hours ago

Brisbane, Australia Federal Court of Australia Full time

**Position Overview**
The SOE Specialist will be responsible for the development, implementation, and management of a new Windows 11 Standard Operating Environment (SOE) for a fleet of devices to be rolled out mid
- 2025. This role requires a comprehensive understanding of Windows operating systems, device management, and deployment strategies to ensure a seamless and efficient rollout. While also creating documentation and ensuring guides/training are available for continued support after implementation.

**Duties**
- Develop and configure the Windows 11 SOE to meet organizational requirements and standards.
- Collaborate with IT and business stakeholders to ensure the SOE aligns with business needs and IT policies.
- Document SOE configurations, changes, and deployment processes in detail.
- Create documentation for the Customer base as required.
- Create guides and training materials for IT Support.
- Lead the testing and deployment of the SOE across the new fleet of devices.
- Provide technical support and guidance during the SOE deployment phase.

**Qualifications and Experience**
- Proven experience in developing and deploying SOEs with Windows operating systems.
- Strong knowledge of device management and deployment solutions.
- Intune experience during rollouts and ongoing support.
- Windows Auto-Pilot configuration, support and implementation.
- Experience in Microsoft Configuration Manager (SCCM)/Microsoft Endpoint Configuration Manager.
- Excellent problem-solving skills and attention to detail.
- Ability to work collaboratively in a team environment and communicate effectively with stakeholders at all levels.

**Selection Criteria**
- Demonstrated ability to develop, manage and deploy SOE configurations.
- Strong communication and interpersonal skills
- Ability to document processes and provide specialised training to customers and support teams.
- Relevant certifications in Windows operating systems (Windows 10 & 11 preferred) and deployment technologies.

**Eligibility**
- Australian citizenship - the successful applicant must hold Australian citizenship.
- Security and character clearance - the successful applicant must satisfy a Police Records Check and may also be required to complete security clearances during the course of their employment.

**Diversity and Inclusion**

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