Internal Sales Customer Service

2 days ago

Smithfield, Australia Motion Asia Pacific Services Pty Ltd Full time

**About us**:
Motion is one of the largest Industrial Hose and Fittings Distributor in Australia and are recognised as leaders in supplying products across a broad range of industries such as Drilling, Mining, Agriculture, De-Watering, Aquaculture, Multi-fluid Transport, Waste Management, Petrochemical, Civil & Construction, Marine, Food & Beverage and Automotive.

**About the role**:
We are seeking a self-motivated and customer focused team player to service customers both over the phone and trade counter. Key responsibilities include:

- Contribute to the customer service team by assisting other sales staff and counter sales
- Accurately enter cash sales, picking slips and invoices into the computer system.
- Arrange credits for incorrect pricing and returned goods at point of sale; identify reason for credit and rectify problems to eliminate future credits.
- Ensure sufficient levels of stock are available and advise purchasing department of stock requirements.
- On-the-job training will be provided.

This **hands on** role will also **require physical manual** handling of industrial & hydraulic hoses and fittings for the purposes of preparing customer orders.

**About you - Skills and experience**:

- A demonstrated capacity to pick up and learn a broad range of technical product knowledge in a fast-paced environment
- Exceptional customer service focus
- Excellent communication and interpersonal skills
- High attention to detail and solid organisation skills
- Positive attitude and strong work ethic

**How do we support you?**
- ** Full day induction **to help you settle into the business and position.
- ** Monthly team lunches** and reward programs
- ** Free access **to webinars, training events and courses; we promote a culture of continuous learning and assisting you to reach your full potentials.
- ** Recognition programs** and incentive for your performance
- Access to **attractive retail discount** and earn cashback
- ** 1 paid Volunteer Leave Day **per calendar year
- ** Parental leave top-up allowance**:

- ** Employee Assistance Program** with access to mental health and well-being support initiatives including confidential counselling services

**_ MOTION is an equal opportunity employer_**

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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