Workplace and Support Services Team Member

3 days ago

Sydney, Australia FIRST CONTACT Full time

Location: Sydney Salary: AUD Industry Standards

We’re looking for an energetic and enthusiastic **Workplace Specialist (Loading Dock and Mailroom Services)**to join our team at a corporate campus in **Macquarie Park**.

**What You’ll Be Doing**

As the **friendly face** of our corporate campus, you’ll provide an **exceptional first impression** and ensure a seamless experience for tenants, visitors, contractors, and retailers. We are looking for a customer experience champion who can help us deliver unscripted, personalised service in a casual corporate environment
- **Loading Dock Services**:

- Ability to work shifts from Monday - Friday, between **05:30-18:00**.
- Receive, record, distribute, and store daily deliveries to the campus.
- Follow safe manual handling practices, and understand how to handle general packets, boxes, and pallets with correct handling techniques.
- Forklift experience - valid Forklift vehicle license preferred, but training can be provided as forklifts are used approximately 10% of the day as required for ad-hoc purposes.

**Mailroom Services** - Manage mail and deliveries, assist with general inquiries, and provide hands-on support to enhance the guest experience.

**Tenant Engagement** - Be visible and approachable, fostering a welcoming and community-driven atmosphere across the campus.

This **active role** involves time on your feet, engaging with people, and ensuring that every contractor, visitor, and employee enjoys a **five-star experience**.

**Who You Are**
- A **people person** who thrives in a busy and upbeat work environment.
- Detail-oriented with a **genuine passion for service** and creating positive experiences.
- Adaptable and proactive, with a knack for anticipating needs before they arise.

If you love making people, feel **welcome, supported, and part of a great community**, we’d love to hear from you

**What you'll bring to the role**:
You should have previous experience in a workplace support services capacity within an office, hotel, or hospitality environment. Your natural talent for connecting with people from diverse backgrounds, building genuine rapport, and nurturing relationships will be invaluable. Your motivation will stem from establishing authentic connections, paying meticulous attention to detail, adeptly following processes, and dedicating yourself to closing the loop.
- At least two years of experience in a workplace support services capacity, preferably in hospitality, airline, retail, or a similar service-oriented sector.
- Strongly embodies a customer-centric and hospitality-led mindset, adapting to employees' needs and preferences to enhance their overall experience.
- Strong problem-solving skills with a creative and pragmatic approach, always maintaining a positive and solution-focused mindset in addressing challenges.

**Why you should choose First Contact**:

- Rewarding Monday-Friday, enjoy your evenings and weekends
- Compensation surpassing industry standards
- Outstanding rewards program - earn gift cards and perks
- Uniform provided
- Learning and development from some of the best leaders in workplace experience.
- Around-the-clock support through our wellness partner “Sonder” Employee Wellbeing Platform

Are you ready to embark on a professional journey like no other? Join our team today and become part of this exciting adventure Together, let's create a workplace experience that leaves a lasting impression.

  • Workplace Services Partner

    1 week ago

    Sydney, Australia NSW Property Workplace & Development Full time

    **_Together we shape thriving communities, public spaces, places and economies._** - **Diverse customer service role in collaborative team**: - **Temporary full-time opportunities, until March 2026**: - **Location - CBD, Parramatta, Wollongong**: - **Salary relative to experience, and ranges**from $99,938 to $110,270 plus super and leave...

  • Manager - Respectful Workplace Support Team

    1 week ago

    Sydney, Australia NSW Department of Communities and Justice Full time

    Location: Sydney, NSW, AU, 2000 - Req ID: 76186 **Manager - Respectful Workplace Support Team** **Clerk Grade 11/12** - Temporary - Full Time - 35 hours per week - 30 June 2026 - Clerk Grade 11/12 (between $149,739 - $173,174 plus super and annual leave loading) - Office in Central Sydney (Haymarket); with flexible/hybrid work arrangements...

  • Workplace Services Coordinator

    1 week ago

    Sydney, Australia NSW Government -Corporate Services Full time

    **_Do you want your work to make a difference for NSW?_** - Together, we create thriving environments, communities and economies._ - **Establishment of recruitment pool for ongoing and temporary opportunities that may become available over the next 18 months**: - **Parramatta/CBD location**: - **Salary relative to experience, and ranges from $89 707 to $98...

  • Support Team Member

    1 week ago

    Sydney, Australia FIRST CONTACT Full time

    Location: Sydney Salary: AUD Industry Standards **Support Team Member - Sydney** **Full Time & Casuals Opportunities Available** - Do you enjoy making people feel welcomed, valued, engaged, and empowered?_ - Make the transition from hospitality to ASX-listed companies to operate great workplaces_ **The Role** The Support Team Members are cornerstones of...

  • Workplace Services Team Lead

    1 week ago

    Sydney, Australia Colliers Full time

    **Company Description** At Colliers, we are enterprising. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what’s right for our clients, people and communities. We accelerate their success by empowering them to think and act differently to drive exceptional results. With circa...

  • Workplace Services Coordinator

    3 weeks ago

    Sydney, New South Wales, Australia Resolution Life Group Services Limited Full time

    Workplace Services Coordinator page is loaded Workplace Services Coordinator Apply locations Sydney time type Full time posted on Posted 4 Days Ago time left to apply End Date: August 16, 2025 (11 days left to apply) job requisition id JR681200 About Resolution Life Resolution Life Australasia is one of the leading life insurers in Australia and New Zealand,...

  • Member Services Team Consultant

    45 minutes ago

    Sydney, New South Wales, Australia MEAA Federal Full time

    Do you have great communication skills and looking for an opportunity to work for just and fair work in the creative industries? MEAA is looking for a new employee for a full-time permanent position in our Member Services Team.The role of the Member Services Team Consultant is one which supports our members and potential members in joining and participating...

  • Workplace Support

    1 week ago

    Sydney, Australia Colliers International Full time

    Full-time - Employment Category: Permanent Full Time **Company Description**: Colliers is a global real estate services firm operating in over 60 countries. We advise people on buying, selling, leasing, managing and valuing real estate all over the world. What sets Colliers apart is not what we do, but how we do it. We think differently and are...

  • Workplace Support

    2 hours ago

    Sydney, Australia Colliers International Full time

    Company Description Colliers is a global real estate services firm operating in over 60 countries. We advise people on buying, selling, leasing, managing and valuing real estate all over the world. What sets Colliers apart is not what we do, but how we do it. We think differently and are enterprising. Colliers is the place where creative and entrepreneurial...

  • Workplace Support Services Manager

    1 week ago

    Sydney, Australia AMP Limited Full time

    **Workplace Support & Services Manager **9 Month Fixed Term Contract If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what...