Liability Claims Consultant

**Introduction**

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

**Overview**
**About the role**

Are you ready to take the next step in your Liability Claims career? Looking to get involved in complex liability matters? Our Liability Claims Consultant role has everything you are looking for with exposure to all liability lines including the opportunity to work directly with underwriters from Lloyd’s of London.

Gallagher Bassett is looking for a Claims Consultant with exposure to General Insurance who is looking to solidify their career within our Global Brand. This position will be offered on a permanent full-time basis with flexible hybrid working arrangements to be agreed.

**How you'll make an impact**
**Your responsibilities will include**:

- Managing a portfolio of liability claims end to end, from a General Liability perspective
- Providing advice to insurer clients on indemnity, liability, quantum, reserving and settlement
- Liaising with various third-party providers including solicitors, loss adjusters, brokers and barristers
- Settling claims within client service instructions, company guidelines and delegated authority
- Resolving complaints in accordance with company guidelines and identifying potential fraud/recovery indicators for claims where applicable

**About you**
**We’re interested in hearing from people who possess**:

- A minimum of 2 years of Claims experience in public liability and/or professional indemnity claims management
- Experience in handling medical malpractice or cyber or environmental claims is desirable but not essential
- Industry specific ANZIIF qualifications (desirable) with a strong exposure to claims involving Third Party Liability
- Flexibility and receptivity to change
- Focus on customer / client relationships
- Excellent; customer service, communication, time management, organisation and interpersonal skills
- PC literacy - Database and Microsoft Office

**What we can offer you**:

- Flexible work arrangements - including WFH
- Paid Parental Leave
- Excellent working environment - our team at GB is renowned for its dedicated and approachable people as well as its friendly, flexible and inclusive working environment which is built around great team support and rewarding opportunities
- Exciting career - as our Company grows, so do the opportunities for our people
- Opportunities for ongoing education and development through both external and internal programs delivered by our own claims training experts
- Service recognition awards and employee assistance program for yourself and immediate family members
- A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs
- Additional purchased leave, novated leases, and access to the Gallagher Rewards Program (including discounts/cash-back for hundreds of retailers)
- Reproductive leave
- Birthday Club - have a day off during your birthday month as a gift from GB

**A brief overview on GB**

Gallagher Bassett is Australia’s largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 1700 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates Work Life Balance

**Agency applicants will not be considered for this role.**

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.

**Compensation and benefits**
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the **minimum core benefits** you’ll get, depending on your job level these benefits may improve:

- 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
- Novated Leasing opportunities
- Two paid volunteer days annually
- Health Insurance Discounts with our Group Insurance Plan
- Employee Stock Purchase Program
- Paid parental leave

**Other benefits include**:

- Flexible and hybrid work arrangements
- Mental Health and Wellbeing Support for yoursel