Food & Beverage Supervisor

4 days ago

Adelaide Region SA, Australia IBIS Full time

Company Description

Ibis Adelaide is proud to report that we have successfully defended our title as Australia’s best ibis for several years running. With guest satisfaction results that are the envy of many 5 star properties, a purpose-built brand hotel (opened in 2014) with strong design elements and a team of people that never settle for second best, this is an opportunity to join the fun and lead the way. The bones of our hotel include 311 rooms, a fitness centre, restaurant and bar on level one, and a flexible conference space. The soul of our hotel is the 45+ incredible staff, who deliver amazing service day in and day out.

**Job Description**:
In this hands on role, you will lead, mentor and motivate your team, ensuring we deliver professional, efficient and friendly service, all while assisting the team to achieve their professional goals.

Your daily mission will include:

- Assist with the smooth running of F&B department, ensuring that our guests receive exceptional food & experiences throughout
- Lead, mentor and train the Food and Beverage Team, ensuring a fun and energetic working environment.
- Ensure that strategies are in place to allow for efficient and effective staffing of the department to achieve financial and service quality targets.
- Ensure that Team Members are briefed on all menus, dietaries and special requirements.
- Assist in induction of new Team Members and annual performance reviews.
- Handle any escalated guest complaints whilst on shift

**Qualifications**:
**Your experience, skills and qualifications include**:
You will ideally have previous experience as a F&B Supervisor, or a Team Leader ready for their next step; plus:

- Excellent communication skills, with a people-centred mindset.
- Proven experience in leading a successful team.
- Hold a valid and approved South Australia RSA
- Hold a RP Badge or is willing and able to obtain.
- Someone who can think outside the box to ensure continuous improvement.
- The ability to work various shifts, including early mornings, nights and weekends.
- Someone who can lead by example and is hands on and can build a sense of fun in the workplace.
- Above all, someone who is motivated to taken full ownership of the role and progress with the company.

Additional Information
**What is in it for you**:

- ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide.
- Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities.
- Discounted car park
- Laundered uniform

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