Application Team Lead

2 weeks ago

Sydney, Australia DXC Technology Full time

DXC Technology have a great career opportunity available for a Team Leader to join their Application Delivery team, delivering to primary clients in the manufacturing industry with secondary clients across the DXC commercial delivery portfolio. This is a remote working position, though proximity to the Wollongong region is desirable.

The role will be responsible for the management of a team of 10 or more team members located in multiple locations - onsite and offshore.

**Essential Job Functions**
- Supervises the Application team in building and maintaining strong, positive business partner relationships with the client
- Allocates, prioritises work to team members and manages progress to ensure Service Level Objectives are met;
- Be point of escalation for major incidents 24X7
- Resolves issues related to staffing and estimating, client concerns
- Collaborates with other support teams to provide seamless end to end services to client
- Seeks continuous improvement and effectiveness of delivery by searching and driving new ideas
- Trains and evaluates employees to enhance their performance, development, and work product. Addresses performance issues and makes recommendations for personnel actions.

**Essential Skills and Qualifications**
- Tertiary qualifications in Information Technology or a related discipline
- Three or more years of leadership experience included
- Demonstrated understanding of IT Service Management
- Leadership skills to coordinate, oversee, develop and lead team members
- Good communication skills
- Good interpersonal and presentation skills for interacting with team members and clients
- Good analytical and problem-solving skills
- Good organizational skills to balance and prioritize work

**Desirable Skills and Qualifications**
- Experience working in a DevOps team
- Experience working in a multi-vendor environment
- Experience managing team in multiple locations
- Knowledge of OTM (Oracle Transport Management) Application COTS package
- Knowledge of webMethods version 9.x
- Familiar with Service Now

**Work Environment**
- Virtual First environment, primarily working remotely from home.

**About DXC**

DXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit dxc.technology Connect, a DXC Technology Company provides expert managed services around the best technology deployment for your business. Our vision is of a creative, dynamic partnership, achieving fast efficiency gains today and transforming your business to exploit the digital future.

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