Customer Service Centre

14 hours ago

Huntingwood, Australia Stratco Full time

**Join an innovator and leader in Australian retailing & manufacturing**:

- ** Benefit from support and Stratco training to ensure success in role**:

- ** Enjoy varied and interesting work**

With over 70 years’ experience in the industry, Stratco is a dynamic, national leader in the manufacture and marketing of building and home improvement products. With an outstanding record of continual growth, Stratco has manufacturing plants and Home Improvement Stores in all mainland states of Australia and a presence in several international locations.

**Stratco** is looking for a bright and talented individual who has a strong work ethic and an enthusiastic attitude. This is a great opportunity for a flexible and customer-focused person to become an integral part of our growing national and international company.

**About the role**

As a member of our Huntingwood Retail Customer Service Centre (CSC) team your role will include:

- Telephone customer service and sales
- Providing exceptional customer service
- Keying of orders
- Liaison with manufacturing, retail and despatch teams
- Regular communication and interaction with store managers

**The successful applicants will have the following skills and attributes**:

- Strong and stable record in customer service or internal sales
- Excellent data entry skills
- Strong customer focus with an eye for detail and a sense of urgency to achieve results
- Highly developed interpersonal and communication skills
- Ability to work in a fast paced sales environment
- Flexibility to work within a rotating roster including Saturdays
- Knowledge of the Building, Engineering or Fabrication industry would be highly regarded but not essential

**Culture & Benefits**

Stratco has established environment that brings out the best in our people. We believe in building careers through providing a safer, connected and innovative culture that supports ongoing growth and development. We offer industry-leading benefits such as specialised development programs, innate health and wellbeing initiatives, family friends work practices and Stratco retail discounts.

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