Customer Service Coordinator

1 week ago

Huntingwood, New South Wales, Australia Capral Aluminium Full time $45,000 - $60,000 per year
  • Non-customer facing role
  • Monday – Friday
  • Competitive salary + Bonus Scheme + Benefits
  • On-the-job training – genuine career pathway

Are you ready to launch your career in customer service with a company that values your growth, supports your development, and rewards your success?

We're looking for a motivated and enthusiastic Customer Service Coordinator to join our friendly team in a non-customer-facing. This is a fantastic entry-level opportunity—perfect for anyone that is keen to build a long-term career in a thriving industry.

WHAT'S ON OFFER:

  • Competitive salary
  • Genuine opportunities for career growth and development
  • Free onsite parking
  • Employee Assistance Programme (EAP)
  • Employee Referral Programme, with up to $1,000 in rewards
  • Full training provided—no prior industry experience needed
  • Supportive team culture with real career progression opportunities
  • Monday to Friday role – no weekend work

Primary Responsibilities:

  • Entering sales orders
  • Answering telephone enquiries
  • Providing customer quotes, order status updates, lead times etc
  • Vetting orders
  • Applying credit processes
  • Providing technical and product support to customers.

About You

You will be a self-motivated customer service specialist who enjoys working in a high-performance culture.

To be considered applicants MUST have:

  • a reliable work history with a good attitude to safety
  • a flexible and positive work ethic
  • a friendly telephone manner
  • the ability to express yourself clearly and concisely in verbal and written communication.

Applicants must also be prepared to undertake a pre-employment medical inclusive of drug and alcohol test.

Employment at Capral

Our strong values-based culture is a key part of looking after our people. Capral's five core values of Safety First, Customer Success, Play Fair, Better Every Day and Own it form the basis of all aspects of our operations.

"As part of our diversity and inclusion journey, Capral is aiming to increase the representation of women across our businesses. We strongly encourage female applicants to apply for this position."

APPLY NOW

No recruitment agencies, please.

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