Call Centre

2 weeks ago


Brisbane, Australia Culture Kings Full time

**About us**

Culture Kings is a premium streetwear brand with exclusivity and superiority across a wide range of genres, styles and cultures. Curated with an extensive selection of over 100+ leading street, sport, and fashion brands from around the globe, as well as World Exclusive pieces you won’t find anywhere else, the Culture Kings collection stands as one of the most sought-after streetwear retailers on the market today. Culture Kings represent the relationship between music, sport, and fashion. These are the three foundation pillars upon which Culture Kings stands. Within each of these components, streetwear has underlined and evolved to become an essential part of culture.

**About the Opportunity**:
We have an incredible opportunity for a passionate and customer-service centric individual to join our amazing Customer Experience team in the role of Call Centre Customer Service Representative on a full time basis at our HQ in Brisbane, Archerfield.

Please note to be considered for this position you must be able to work a rotating roster inclusive of weekends and evening shifts ( 9.00pm finish) as required.

**Some of the things you will do**:

- Demonstrate resilience and flexibility in all customer interactions to provide the best possible outcome for our customers
- Create magic moments for our customers to turn them into a forever raving fans
- Liaise with internal and external stakeholders to problem solve and deliver solutions in a time efficient manner

**What you'll bring**:

- Experience in customer service, retail, hospitality, or a similar role
- Excellent verbal & written communication skills with the ability to build rapport quickly with customers
- Great attention to detail with a solution-focused mindset
- Excellent technology skills & the ability to adapt quickly to new systems/processes
- Flexible availability to work

**Perks of joining the Culture Kings team**:

- We celebrate your success employee recognition and team events
- Free onsite parking and nutritious lunches provided daily
- Endless career opportunities with an expanding global retailer
- Supportive team environment with excellent training program to set you up for success
- No office politics, corporate protocol or useless business jargon needed. We love keeping the entrepreneurial vibe of the “best in the world” team that comes together to change the status quo

**APPLY NOW**

CultureKings #CultureKingsCareers

Culture Kings Inc. is an Equal Opportunity Employer (EOE). We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us, different makes us better.


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