E-commerce Administrator Operations Assistant

7 days ago

Altona North, Australia The Confectionist Full time

**Hey there We are looking for you.**

We are looking for an **Ecommerce Administrator **who is available to work full-time hours We need someone who can work as part of a team as well as take on individual responsibilities.

We are a dynamic team of creative people with clear goals, strategic directions, and enthusiasm to create amazing cookie art for our customers. We take pride in what we do, and continue to offer 100% customer satisfaction.
As the Ecommerce Administrator, you will be playing a huge role in our company by ensuring customers' expectations are met upon receiving their orders.
- Take note of some key requirements below:_
- _Reliable (we want you to WANT to come to work)_
- _Full Availability (Monday-Friday, with the option of extra weekend shifts during busy periods)_
- _Punctual_
- _You’ll work towards KPI’s (on-going support)_

**About The Confectionist Bakery**
- The Confectionist is a family owned bakery of cookies and biscuits. We are a growing business and operate solely online (for now).
- We ship our products nationally.
- Awarded Cookie Decorator of the year by the Australian Cake Decorating Network.

**Job brief**

We are looking for someone to take on the role of to ensure effective operation and dispatch of E-commerce orders as well as custom made orders. You will be responsible for the timely and safely dispatch of all orders from our website as well as custom and bulk orders. You'll work closely with our Head of Operations to organise and implement actions for the day and week. During quiet sale periods you might be asked to help with packaging our products and other administrator ad hoc duties.

As our business and team continue to expand, exciting opportunities for career growth will arise, and it's possible that roles and responsibilities may evolve in the future.
- The position is based Altona North._

**Role Responsibilities**
- Pick and Pack E-commerce orders.
- Effectively pick items as per order list, Securely pack cookies, Print shipping labels, etc (training provided)
- Liase with the customer service, baking and decorating team to drive quality processes
- Assist the Decorating and Baking team in packing our award-winning creations
- General data entry duties for file organisation

**Requirements**:

- A can-do attitude
- Ability to work independently seeing jobs through from start to completion
- Experience in a similar role within E-commerce preferred but not essential
- Excellent organisational and multi-tasking skills
- Attention to detail
- A team player

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00 - $60,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Altona North, VIC 3025: Reliably commute or planning to relocate before starting work (preferred)

Work Authorisation:

- Australia (required)

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