Hotel Services Manager

3 days ago

Hope Valley, Australia Lutheran Homes Group Full time

Tax-free benefits through salary packaging
- Purposeful work: Use your skills and experience to make a meaningful difference
- Professional development: Benefit from opportunities for career growth and skill development
- Permanent full time position based at our Hope Valley Residential Facility

About Us
Lutheran Homes Group (LHG) is a leading not-for-profit provider of residential, home care, and retirement living services for senior Australians. With nearly 1,000 employees and volunteers, we deliver personalised care to over 1,600 South Australians, empowering them to live with dignity and choice. Committed to quality care, innovation, and staff development, we take pride in our rich history and values, always striving to grow while making a positive impact on the lives of older Australians.

About the role
Are you a hands-on leader who takes pride in creating safe, welcoming, and well-run environments? Do you thrive in a fast-paced setting where every detail contributes to the comfort and wellbeing of older Australians? We’re on the lookout for a dedicated **Hotel Services Manager**to join our vibrant aged care community in Hope Valley and take the lead in delivering exceptional hotel services across our facility.

In this dynamic and rewarding role, you’ll oversee the daily operations of catering, laundry, and cleaning services —ensuring every aspect of our residents' living environment is maintained to the highest standard. Reporting directly to the General Manager - Hotel Services, you’ll lead a capable team, support a culture of continuous improvement, and help shape an environment where residents feel at home. Key responsibilities will include:

- Leading hotel services across catering, cleaning and laundry
- Ensuring high standards of cleanliness, safety, and comfort throughout the facility
- Managing staff and day-to-day operations to deliver quality service
- Overseeing budgets and supplies to ensure cost-effective delivery
- Supporting a positive, person-centred experience for residents and families
- Assisting in rostering of staff
- Work collaboratively with our Retirement Living community

About you
You’re a compassionate, proactive leader with extensive experience in the hospitality industry including being a qualified chef. You should have a strong background in managing teams across multiple service areas and take pride in creating clean, safe, and welcoming environments that run smoothly and efficiently. Leading by example, you build meaningful connections with people from diverse cultural and social backgrounds and foster a collaborative, supportive team culture. Committed to high standards and continuous improvement, you bring a solutions-focused mindset to enhance service quality and customer satisfaction. For you, this is more than just a job—it’s an opportunity to make a meaningful impact every day in a community-focused environment.

Why Lutheran Homes Group?
- Work with passion and purpose to drive positive outcomes in an inspiring and stimulating work environment
- Utilise your skills and experience to make a real difference in the lives of senior Australians
- Unleash your potential with opportunities to learn and grow within the organisation
- Collaborate with a team of like-minded professionals in a supportive and empowering environment.

Applications close**:10:00pm, Friday 23rd May

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