Operation Supervisor

4 days ago

Smithfield, Australia HEQS Group Full time

HEQS is an industry-leading company that is located in Smithfield, NSW. We operate from Monday to Saturday and we are excited to offer the opportunity for an experienced and self-driven Warehouse Operations Assistant to join our growing team.

**Duties & Responsibilities**:

- Assistance on the allocation of deliveries to maximize vehicle utilization
- Coordinate drivers’ workloads in accordance with fatigue management principles, systems, and processes
- Coordinate delivery time slots to meet customer service requirements
- Creating purchase orders, invoices, and driver paperwork.
- Efficient data entry, utilizing a range of systems and producing reports ensuring a high level of accuracy
- Update spreadsheets to organize and update warehouse information
- Maintaining positive support to all team members, external customers & stakeholders
- Managing multiple tasks and maintaining focus on priorities.
- Liaise with customers and coordinate resolution of issues arising in a timely and effective manner.
- Providing detailed tracking and reporting on freight movements and deliveries including reporting on misdirected freight
- Determine, acquire, and allocate resources to ensure efficient logistics operations.
- Maintain an efficient two-day turn-around on all furniture repair service calls and completes all required furniture service/repair paperwork (warranty or non-warranty).
- Keep a clean and safe working environment and optimize space utilization.

**Eligibility & Skills**:

- At least 1 Warehouse experience (required)
- High school diploma or equivalent.
- A relevant certificate may be required.
- Experience in planning, coordinating, and overseeing operations.
- Ability to work in a fast-paced environment.
- Strong attention to detail.
- Exceptional customer service skills.
- Excellent written and verbal communication skills.
- Strong organizational and interpersonal skills.
- A willingness to learn.
- Excellent time management skills
- Process-driven and detail-oriented
- Ability to prioritize jobs
- A good understanding and appreciation of workplace safety
- Ability to work in a team and independently
- Be well presented, organised, with a great work ethic and a warm and friendly personality

Work Remotely
- No

**Job Types**: Full-time, Contract, Permanent

**Salary**: $170.00 - $250.00 per day

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Smithfield NSW: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor Degree (preferred)

**Experience**:

- heavy lifting : 1 year (required)
- Warehouse distribution: 1 year (preferred)
- Delivery driver: 1 year (preferred)
- Logistics: 1 year (preferred)
- Customer support: 1 year (preferred)

Licence/Certification:

- Driver Licence (required)
- Forklift Licence (preferred)

Work Authorisation:

- Australia (required)

Shift availability:

- Day Shift (preferred)

Willingness to travel:

- 50% (preferred)

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