Aps Participant Support Officer

4 days ago

Toowoomba, Australia HAYS Full time

Participant Support Officers for a 12-month government contract

**Your new company**

Hays has partnered with a Federal agency based in Toowoomba responsible for supporting hundreds of thousands of Australians with significant and permanent disability and their families and carers.

**Your new role**

Your new role will be working as part of the National Delivery team - responsible for engaging with participants and managing participant plans and supports. This is a team membership position and is responsible for setting priorities and managing workflow for their role. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.

Responsibilities may include but are not limited to:

- Managing and resolving participant matter by actioning planning tasks as per the relevant Act.
- Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and online support portal.
- Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.
- Undertake research and investigation activities and preparing reports and correspondence.
- Coordinating appointments and ensuring facilities are accessible for participants.
- Undertaking a range of data entry activities ensuring follow up is completed.

**What you'll need to succeed**
- High attention to detail
- Excellent customer service, empathy, and objection handling skills
- High level of proficiency with Microsoft Office suite
- Ability to work autonomously and as part of a high-performing team
- Excellent time management and organisation

**What you'll get in return**

**What you need to do now**

2796632

  • Community Support Worker

    2 weeks ago

    Toowoomba, Australia Linq support ltd Full time

    Linq support is currently seeking a community Support worker who must be qualified or have previous experience Tasks & Responsibilities *community access. *support participants in their day to day activities. *support participants goals. - making sure that all support delivered is in line with the individual support plan and there NDIS plan. *Working in...

  • Community Support Worker

    2 weeks ago

    Toowoomba, Australia Linq support ltd Full time

    Job Advertisement: Disability Support Workers Location: Toowoomba Join Amazing ProCare Toowoomba, a Queensland-based organization dedicated to supporting individuals living with disabilities. **Our Vision**:"To facilitate and promote the inclusion and mutual responsibility of people with support needs within their chosen community." **What We Offer**: -...

  • NDIS Support Manager

    4 days ago

    Toowoomba, Queensland, Australia Blue Iris Support Services Pty Ltd Full time $60,000 - $90,000 per year

    Support Manager – BLUE IRIS SUPPORT SERVICESAbout UsBLUE IRIS SUPPORT SERVICES is a family-owned and operated NDIS provider specialising in complex mental health care. With offices in Ipswich, Toowoomba, and Morayfield, we support participants across Queensland. As a registered NDIS provider, we are committed to supporting both our teams and participants,...

  • Disability Support Worker

    1 week ago

    Toowoomba, Australia Linq support ltd Full time

    ⭐️SUPERSTAR SUPPORT WORKERS NEEDED⭐️- Toowoomba & Warwick Do you have a strong work ethic and a passion for making a difference in the lives of others? Are you looking for flexible hours to work with family commitments? Support Work could be right for you! We are looking for Experienced Support Workers to Assist NDIS and Aged Care Participants...

  • Disability Support Worker

    2 weeks ago

    Toowoomba, Australia Linq support ltd Full time

    Job Advertisement: Disability Support Workers Location: Toowoomba Join Amazing ProCare Toowoomba, a Queensland-based organization dedicated to supporting individuals living with disabilities. **Our Vision**:"To facilitate and promote the inclusion and mutual responsibility of people with support needs within their chosen community." **What We Offer**: -...

  • Finance Officer

    1 week ago

    Toowoomba, Australia Mane Consulting Full time

    Permanent - Toowoomba, Queensland - Posted 2 hours ago - AU$55000 - AU$70000 per annum + + Super USD / Year - Salary: AU$55000 - AU$70000 per annum + + Super **Position**: Finance Officer **Location**: Toowoomba **Salary**: $55,000 - $70,000 + Super Join our client’s dynamic team where innovation meets excellence in providing civil and environmental...

  • Disability Support Worker

    1 week ago

    Toowoomba, Queensland, Australia Better Access Support Services Full time $60,000 - $80,000 per year

    Disability Support WorkerAt Better Access Support Services, we aim to support people living with disability to access the community, make new connections and grow their capacity for independence. To achieve this, we employ a great team of people who are rewarded with a genuinely supportive culture.Currently, we have vacancies in Toowoomba for experienced...

  • Accounts Payable

    2 weeks ago

    Toowoomba, Queensland, Australia STAG Machinery Group Full time $70,000 - $120,000 per year

    We are seeking a detail-oriented and highly organised Accounts Payable and Receivable Officer to manage and oversee all aspects of our financial transactions. The ideal candidate will be responsible for ensuring accurate and timely processing of both incoming and outgoing payments, maintaining records, and supporting the accounts team in day-to-day...

  • Child Safety Support Officer

    2 weeks ago

    Toowoomba, Australia Queensland Government Full time

    **The Child Safety Officers key responsibilities are**: Ensure that service delivery is consistent with departmental policies and procedures, departmental objectives and current trends. Provide culturally appropriate prevention, early intervention, and family support strategies to children and families including referral, provision of information, advocacy...

  • Regional Corporate Administration Officer, South

    4 days ago

    Toowoomba, Australia Australian Government Full time

    Ongoing & Non-ongoing for an initial period of up to 12 months, Flexible working arrangements will be considered - APS 3 - Toowoomba, QLD and Rockhampton, QLD (however other NIAA locations considered) - Location: Toowoomba, QLD and Rockhampton, QLD (however other NIAA locations considered) - Application Closing Date: 24-Nov-2024 **Classification** APS...