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Optical Assistant/dispenser

2 weeks ago

Bondi Beach, Australia ProVision Full time

Smart Vision Optometry Bondi has an opportunity for a motivated individual to join our dynamic team. This role is perfect for someone with face-to-face retail experience, excellent communication skills, and a knack for building rapport.

**About You**:
You are passionate about delivering exceptional service and have a genuine interest in eye care. Your vision aligns with ours, and you strive to make every patient interaction a delightful experience. You are eager to use your retail experience, communication, and rapport-building skills to enhance our patient experience.
- Retail and leadership experience (desirable)
- Strong multi-tasking and prioritising abilities
- Dedication to maintaining superb customer service and presentation of both the practice and the team

**Skills and Attributes**:

- Optical dispensing experience, Cert 4 is highly regarded
- Front office administration, including phone answering and appointment booking
- Interest in fashion and style
- Exceptional patient service delivery over the phone and face-to-face
- Affinity for working with kids and families, providing exceptional vision care and service
- Capability to upsell and close sales of frames, lenses, sunglasses, and other optical products

**What Makes Us Unique**:

- ** Work-Life Balance**: No late nights or Sundays.
- ** Personalized Service**: We encourage taking the time to provide personalized service rather than pressuring sales targets.
- ** Creative Marketing**: Engage in creative marketing strategies, including social media, window displays, and in-store events.

**Why Join Us?**- Be part of a dynamic and supportive team that values authenticity and joy.
- Contribute to transforming people's lives with exceptional vision care.
- Enjoy a positive work environment with opportunities for growth and development.