Service Advisor

2 days ago

Dandenong, Australia CEA Full time

**Posted**:
18/06/2025

**Closing Date**:
18/07/2025

**Job Type**:
Permanent - Full Time

**Location**:
Dandenong

**Job Category**:
Administration

**About Us**

CEA is the leading distributor for world-renowned capital equipment brands JCB agricultural and construction equipment, Atlas Copco, Ditch Witch and Dynapac.

Supplying a diverse range of equipment to a wide variety of industries CEA actively supports customers in the construction, agriculture, government, infrastructure, defence, waste management, mining, civil works, utility maintenance, and recycling sectors.

Offering extensive sales, parts and service support through our network of branches and dealers CEA is committed to ensuring the highest standards when it comes to supporting the needs of our growing customer base.

PART OF THE CFC GROUP OF COMPANIES - Think Safe Act Safe.

Job Description

**About the Role**

Our branch located in** Dandenong South**is seeking a **Service Advisor t**o join the team**.**The successful person will be responsible for** providing administrative support to the service department**and p**rovide excellent after-sales support to all dealership customers**in a polite, friendly & professional manner. Must have experience within a Service Advisor role.

**Key Accountabilities**
- Assist the Service Manager or Service Supervisor with customer calls
- Interpret specific customer problems by obtaining as much information from the customer to assist them
- Offer prompt and courteous attention to all customer’s needs
- Point out additional services the customer requires which can be taken care of at the same time (e.g. repairs and items reported previously)
- Estimate costs and completion times for jobs
- Ensure all warranty repair orders are submitted within 14 days of completion
- Perform invoice processing procedure including opening and closing of jobs
- Create purchase orders and input into system and authorise for payment
- Liaise with Contractors in making sure invoices are received in 24hours
- Allocate hours worked to repair orders
- Assist in Warranty registration and claims

**About you**
- Proven ability to use Microsoft Suite including Outlook, Word, Excel and PowerPoint
- Proven ability to manage administration for a department
- Ability to liaise with internal customers and suppliers
- Ability to use Reynolds and Reynolds system
- Ability to generate systems reports on services
- Ability to follow all company policies
- Excellent verbal and written communication skills

Desired Skills and Experience

**_Benefits:_**
- _An attractive remuneration package commensurate with your experience._
- _A commitment to your ongoing professional development._
- _Employee milestone, reward and recognition programs_
- _Access to Private Health Corporate Discounts with HBF_
- _Employee assistance and wellbeing program for employees and for members of their household_
- _Ongoing training both internal and Factory_
- _Long term career opportunity_

  • Service Advisor

    7 days ago

    Dandenong, Australia Velocity Truck Centre Full time

    Permanent, full-time position based in Dandenong - Monday to Friday, 7.30am - 5.00pm and rotating Saturdays, 7.30am - 12.00pm - Attractive salary + super + monthly bonus **Drive Your Career Forward as Our Next Service Advisor!**: - Daimler Trucks Dandenong | Mercedes-Benz, Freightliner & Fuso_ Are you ready to take the wheel in your career? Daimler Trucks...

  • Service Advisor

    3 days ago

    Dandenong, Victoria, Australia Eagers Automotive Limited Full time $60,000 - $80,000 per year

    At Eagers Automotive we are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things. About the RoleCoffey Ford is seeking a professional and customer-focused Service Advisor to join our service team. As the first point of contact for our service guests, you'll play a key role in providing a seamless and positive...

  • Service Advisor

    1 week ago

    Dandenong, Victoria, Australia Eagers Automotive Full time $60,000 - $80,000 per year

    The Company Prestige Truck Centre is a part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands, priding ourselves on delivering an exceptional guest experience.  About the...

  • Service Advisor

    2 days ago

    Dandenong, Australia Velocity Truck Centre Full time

    Growth and values based organisation - stable employment - Modern offices and work close to home - easy parking onsite - Fast paced customer service focused position **Take a leading role in driving an outstanding customer experience. Looking for someone with excellent communication, and interpersonal skills.** - **Fast paced customer service focused...

  • Automotive Service Advisor

    2 hours ago

    Dandenong, Australia Horsepower Factory Full time

    Are you passionate about delivering outstanding customer service and working with one of Australia’s largest and best known Performance and servicing workshops? The Horsepower Factory is seeking a professional and customer-focused Service Advisor to join our high-performing sales team. What you’ll do: - Greet and assist customers with service bookings...

  • Automotive Service Advisor

    1 day ago

    Dandenong, Victoria, Australia Horsepower Factory Full time $70,000 - $80,000 per year

    Are you passionate about delivering outstanding customer service and working with one of Australia's largest and best known Performance and servicing workshops? The Horsepower Factory is seeking a professional and customer-focused Service Advisor to join our high-performing sales team.What you'll do:Greet and assist customers with service bookings and...

  • Financial Advisor

    2 days ago

    Dandenong, Victoria, Australia Thomas Frost Executive Full time $104,000 - $130,878 per year

    The BusinessA mid tier accounting practice with numerous smaller offices around regional Victoria, head office sits in Dandenong. A well developed and incentivised internal referral program to the wealth management advisors ensures a steady flow of new clients. Clients range from a 'mum and dad' to some of the wealthier families in Australia and senior execs...

  • Service Advisor/costing Clerk

    1 week ago

    Dandenong, Australia Commercial Motor Vehicles Pty Ltd. Full time

    About CMV Truck and Bus CMV Truck & Bus are the Victorian dealer for Volvo Group Australia (Mack, Volvo and UD Trucks) and have over 500 employees with 8 main dealerships across Victoria. We sell trucks and buses and provide service and parts for our complete range as the authorized dealer network. CMV Truck and Bus is a subsidiary of the CMV family-owned...

  • Customer Service Advisor

    1 hour ago

    Dandenong, Australia Australian Bus and Truck care Full time

    **Australian Bus & Truck Care** are seeking a customer centric **Service Advisor** to join our close-knit team on a permanent, full-time basis! As the face of our Service department, you will be a trusted partner to variety of our key customers. Your day will involve tending to customer queries over the phone and face to face, scheduling service bookings...

  • Safety Advisor

    1 week ago

    Dandenong, Australia Monash Health Full time

    Job Requisition ID: 4927 - Legal Entity: Monash Health - Location: Dandenong, VIC, AU, 3175 - Employment Type: Full Time Fixed Term - Posting Date: 9 Jul 2025 **Monash Health is a great place to work** Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe,...