Spa Host

2 weeks ago

Gold Coast, Australia RACV Full time

**Gold Coast | RACV Royal Pines Resort**:

- **Casual | 3 days week Thu-Sat 8.15am-5.30pm**:

- **Competitive hourly rate + penalties + super | Exclusive employee benefits**

**Great Things Start Here**

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.

**About the Opportunity**

One Spa is a beautiful architecturally designed space, open 7 days week to our guests and the general public. One Spa has peaceful views of the water gardens, where guests can relax, unwind and retreat from the hustle and bustle of everyday life.

As our Spa Host, you will One Spa's first point of contact, greeting our guests and the general public face to face and on the phone. You will have an eye for detail, be super organised staying one step ahead to provide our guests & clients with exceptional customer service, a gentle, warm and friendly 5 star approach, making them feel relaxed, special and cared for. In this role you will be responsible for:

- customer service at reception answering the phone, take reservations, manage appointment availability, confirm bookings & processing payments
- preparing treatment rooms, equipment, folding towels & robes
- stock control, general back of house duties, managing lost property
- promoting One Spa products and services
- administration support to our Spa Manager and Spa Therapists

This is a casual role, 3 days week Thursday-Saturday 8.15am-5.30pm. Flexibility is required to work the occasional Sunday, based on business needs.

**What you'll need to be successful**
- Day spa/beauty reception experience in a 4/5 hotel/resort or similar environment
- Exceptional attention to detail & can deliver superior quality customer service
- Strong administrative skills including Microsoft Office, Outlook and written and verbal communication skills. Knowledge of a booking system, an advantage
- Ability to be organised, multi-task, prioritise & work in a fast pace environment
- Be reliable and work in an effective and supportive team environment
- Exceptional personal presentation & grooming
- Full work rights in Australia

**We are Offering**
- Casual competitive hourly rate + penalties weekends & public holidays
- Exclusive Employee Benefits
- Uniform & training provided
- Employee of the month recognition
- Free parking onsite

**The RACV difference**

Be part of a team who cares. Back your ambition and find a new career with RACV.

**Application process**

Submit your CV via the link.
- Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police checks as a condition of employment._

  • Restaurant Host

    4 weeks ago

    Gold Coast City, Australia Ennismore Full time

    Mondrian Gold Coast | 50 The Esplanade Burleigh Heads, QLD 4220, Australia Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travellers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone....

  • Executive Lounge Host

    2 weeks ago

    Gold Coast, Australia The Star Entertainment Group Full time

    In this role you will be responsible for providing exceptional customer service & attending to all executive floor guests. You will meet and greet customers whilst ensuring the presentation of the lounge upholds 5 star standards, including maintaining stock levels and cleaning the lounge, both front and back of house. **What are we looking for?** - A good...

  • General Manager

    1 week ago

    Gold Coast, Australia Elite Search Full time

    Our client is a well-known **International Hotel and Resort Operator**, who owns and manages properties across many countries and regions. An opportunity now exists to lead the team at this Quality Resort Property on **Queensland’s iconic Gold Coast** as **General Manager**. This Fabulous Resort offers a variety of accommodation options, together with spa...

  • Booking Coordinator

    2 weeks ago

    Gold Coast, Australia The Star Entertainment Group Full time

    A great opportunity has arisen in our Food & Beverage Department as the Booking Coordinator. In this role you will need a friendly, professional attitude to focus on delivering a high level of customer service and ensuring familiarity and knowledge of the property and current promotions and offers. **Responsibilities include**: - Processing restaurant...

  • Executive Lounge Host

    5 days ago

    Gold Coast, Australia The Star Entertainment Group Full time

    There has never been a better time to join The Star Gold Coast team within our Hotel Department! In this role you will be responsible for providing exceptional customer service & attending to all executive floor guests. You will meet and greet customers whilst ensuring the presentation of the lounge upholds 5 star standards, including maintaining stock...

  • Food & Beverage Attendant (In Room Dining)

    5 days ago

    Gold Coast, Australia JW Marriott Full time

    **Job Description**: **Job Number** 23151283 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, Queensland, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **About the Company** **Marriott...

  • Workforce Planner

    3 days ago

    Gold Coast, Australia The Star Entertainment Group Full time

    The Star Gold Coast is hiring a Workforce Planner to be responsible for the preparation of day-to-day rosters to ensure operational business needs are met whilst aligning to budgetary and compliance requirements. A key role involves liaising with internal business functions to ideate the appropriate roster patterns and labour mix, with a focus on equitable...

  • F&B Supervisor

    1 week ago

    Gold Coast, Queensland, Australia JW Marriott Resort & Spa Full time $104,000 - $130,878 per year

    Food & Beverage Supervisor – Chapter & VerseAbout the CompanyMarriott International portfolio of brands includes JW Marriott alongside 33 other Marriott brands. Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed.JW Marriott is part of Marriott...

  • Events and Promotions Coordinator

    2 weeks ago

    Gold Coast, Australia The Star Entertainment Group Full time

    **Events & Promotions Coordinator** The Star Gold Coast is hiring an Events & Promotions Coordinator to join the dynamic marketing team and assist the Gaming Marketing Manager in the execution of Extraordinary Moments! In this exciting role, you will be assisting the Gaming Events Marketing Manager in the administration and execution of event campaigns...

  • Mixologist (Chapter & Verse Lounge Bar)

    7 days ago

    Gold Coast, Queensland, Australia Careers at Marriott Full time $40,000 - $60,000 per year

    Mixologist About the Company Marriott International portfolio of brands includes JW Marriott alongside 33 other Marriott brands. Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed.  JW Marriott is part of Marriott International's luxury...