Restaurant Reservations

2 weeks ago

South Melbourne, Australia Half Acre Full time

Half Acre is a cool curated garden eatery for people to connect with friends and family, or professionals alike. Located in South Melbourne on the grounds of the Old Mill, our 120 seat restaurant provides a unique indoor/outdoor environment with a wood-fired oven, charcoal grill and open kitchen. We serve lunch and dinner from Tuesday to Sunday.

As a key member of the restaurant team, you will offer your experience and industry insights to ensure that best practice always comes first, as well as role modelling Half Acre’s mission and values in all aspects of the work that you do.

**What will you do**:

- Manage guest communication, reservations, large groups and event inquires, act as the initial point of contact for queries and requests.
- Provide clear and accurate daily, weekly, monthly service and event reports along with kitchen worksheets when required.

**You'll have**:

- Previous restaurant experience.
- Excellent customer service skills
- Attention to detail
- Proficient ability across all technology and platforms, such as SevenRooms, Lightspeed, Marcello, and Function Tracker
- Exceptional problem-solving skills and ability to make reasoned decision at mínimal notice.
- Ability to plan, strategize and execute plans and service.
- Continuous Drive to improve.
- Collaborative and creative leadership skills.

**We are looking for a Reservations & Events Manager who will**:

- Manage communication between guests, kitchen and clients.
- Enjoy training, motivating and developing team members
- Create a positive and productive work environment and ensuring superior guest service and compliance with quality and operational standards
- Drive continuous improvement in all reservation and event procedures, processes and client engagement.

**This is a hands-on role requiring evening and some weekend availability.**

In return, you'll get to work with the most awesome and supportive team, with stable hours and work/life balance.

**Our Company Values**:
The following values speak to Cityfields and what we are aspiring to in creating our teams, who in turn create the experience for our customers: _**Join us for the TRIP**_

**Trust**: We build relationships with honesty, transparency and integrity to create experiences that are safe, add value and allow us to be vulnerable.

**Respect**: We celebrate creativity and are not afraid to explore our curiosity for what work looks like, how we inspire and deliver on our experience in a supportive and resilient environment.

**Innovate**: We are brave in decision making and, in the experiences, we deliver internally and externally.

**Passion**: we are professional and consistent in our pursuit of the Cityfields purpose to create experiences. Our commitment embraces our people & our customers.

**Salary**: $60,000.00 - $65,000.00 per year

**Benefits**:

- Employee discount
- Free food

Schedule:

- Shift work
- Weekend availability

Application Question(s):

- Why are you the ideal person for the role?

**Experience**:

- Hospitality: 2 years (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

  • Restaurant Reservations Agent

    2 weeks ago

    Melbourne, Victoria, Australia The Meat And Wine Co Full time

    **The Meat & Wine Co** **Southbank** restaurant is seeking **Hosts/Reservations Agents** to join the team - **Full time contracts available.****Benefits include**:- Employee discounts and daily staff meals- A professional, dynamic work environment- Ongoing training and development for career progression- Opportunity for growth in a large, dedicated and...

  • Restaurant Reservations Agent

    2 weeks ago

    Melbourne, Victoria, Australia The Meat And Wine Co Full time

    Established in 2000, The Meat & Wine Co prides itself in providing an exceptional and unique steakhouse dining experience. The Meat & Wine Co is a **full service, casual fine dining steakhouse** that specialises in **dry-aging steaks** and has an **impressive wine selection**. Our teams prides itself on its people first culture and training and...

  • Reservations Agent

    1 week ago

    South Yarra, Australia The Meat and Wine Co Full time

    Established in 2000, The Meat & Wine Co prides itself in providing an exceptional and unique steakhouse dining experience. The Meat & Wine Co is a **full service, casual fine dining steakhouse** that specialises in **dry-aging steaks** and has an **impressive wine selection**. Our teams prides itself on its people first culture and training and...

  • Reservations Supervisor

    2 weeks ago

    South Yarra, Australia The Meat & Wine Co Full time

    Established in 2000, **The Meat & Wine Co** prides itself in providing an exceptional and unique steakhouse dining experience. The Meat & Wine Co is a **full service, casual fine dining steakhouse** that **specialises in dry-aging steaks** and has an **impressive wine selection. **Our teams pride themselves on their **people first culture** and **training...

  • Reservations Supervisor

    2 days ago

    South Yarra, Australia The Meat & Wine Co Full time

    Established in 2000, **The Meat & Wine Co** prides itself in providing an exceptional and unique steakhouse dining experience. The Meat & Wine Co is a **full service, casual fine dining steakhouse** that **specialises in dry-aging steaks** and has an **impressive wine selection. **Our teams pride themselves on their **people first culture** and **training...

  • Restaurant Host/Reservations Agent

    2 weeks ago

    Melbourne, Victoria, Australia The Meat And Wine Co Full time

    **The Meat & Wine Co** **Southbank** is seeking **Hosts/Reservations Agents** to join the team - **Part time contract, 20-30 hours available, Monday - Thursday availability needed.****Benefits include**:- Employee discounts and daily staff meals- A professional, dynamic work environment- Ongoing training and development for career progression- Opportunity...

  • Reservations Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Hubert Estate Full time

    Reservations CoordinatorHubert Estate – Yarra Valley, VICJoin the team behind one of Victoria's most exciting hospitality destinations.About UsWelcome to Hubert Estate, a premier hospitality precinct nestled in the heart of the Yarra Valley. Renowned for delivering unforgettable experiences, our world-class venue includes:Quarters– a vibrant 200-seat à...

  • Reservations Agent

    9 hours ago

    South Yarra, Australia VIC Full time

    **What you'll get...** - Experience us! Stay with us and experience pour award winning restaurant on us!!! - Well, there's the chance to shine in a brilliant team environment in the coolest new hotel brand in Australia, Hong Kong and now Indonesia -bring your personality and sense of fun to work and the most amazing team to work with. - Whether it's career...

  • Events & Reservations Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Cutler & Co - Trader House Full time

    Cutler & Co - Trader HouseCutler & Co. and Marion have an incredibly passionate and dedicated team, and we are looking for an enthusiastic and driven Event & Reservations Coordinator to help drive the businesses forward.- An exciting and challenging role within one of Melbourne's most experienced operators.- Be provided with ongoing professional development...

  • Reservations Supervisor

    2 weeks ago

    Melbourne, Victoria, Australia PARKROYAL Melbourne Airport Full time $70,000 - $120,000 per year

    Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our associates are at the heart of everything we do.  In Australia, Pan Pacific Hotels Group operates six hotels with three based in Melbourne including PARKROYAL Melbourne Airport, Pan Pacific Melbourne and PARKROYAL Monash.This role is primarily based at...