Business Support Officer

**Job Number**:
500700

**The details**:

- Permanent Full Time | 9 day fortnight
- $73,057pa + 12% super (level 2)
- Great news - EBA6 currently is underway, with a proposed increase of 5% effective 1 July 2025
- 72.5 hour fortnight
- Hybrid, flexible working environment, including some work from home days.
- Location: Strathpine

Join City of Moreton Bay as a Business Support Officer and help shape and enhance our communities for today and tomorrow.

This role is part of Building and Plumbing Services in our Development Services team, which is committed to shaping a better Moreton Bay by assessing and managing the effects of development on the community and environment, working in partnership with the development industry to design and construct infrastructure for the community as well as levying and recovering infrastructure charges to fund new and upgraded major community infrastructure.

With that commitment, we focus on delivering on our corporate values of Service, Teamwork, Integrity, Respect and Sustainability, and we are seeking people who resonate with these values and are willing to contribute to a positive work environment.

**About our opportunity**

As our Business Support Officer, you will provide administrative and business support to the Development Services teams to ensure effective and efficient delivery of departmental operations within the Building and Plumbing Team.

Additionally, you will:

- prepare correspondence, briefing notes, presentations, and other business documents.
- assist in the review and update of resources, including template letters, forms, and customer service reference information
- provide a high level of customer service to both internal and external stakeholders
- assist with customer enquiries and Technology One processes including tracking and resolution
- work collaboratively with Senior Business Support Officers and other business support staff across the division

**Building and Development Compliance**

The Building and Development Compliance team undertake activities to ensure compliance with State and Local Government interests, including the City of Moreton Bay Council Planning Scheme. These activities also involve other statutory functions, including ensuring Building Work is undertaken in compliance with the building assessment provisions with a focus on Community Safety.

**Plumbing**

Councils Plumbing Services' main function is to regulate the carrying out of plumbing or drainage work to reduce risks to public health and safety and the environment. This is achieved primarily by ensuring all plumbing or drainage work, other than unregulated work, is carried out by qualified persons and ensuring that plumbing or drainage work is carried out and maintained in compliance with the code requirements for the work.

**About you**:
We are seeking a highly adaptable Business Support Officer who thrives in a fast-paced working environment, with analytical and problem-solving skills, and the ability analyse, interpret and report on data. You will bring your excellent administrative and time management skills to this role and have strong communication and well-developed people and relationships skills.

You will have:

- experience providing administrative support and assistance, including the preparation of quality correspondence and documentation
- sound knowledge of administration practices and procedures
- well-developed organisational skills and work ethic with the ability to work autonomously
- proficiency with the Microsoft Office suite of programs and the ability to develop proficiency with council’s corporate systems
- excellent interpersonal skills, both verbal and written, with the ability to engage with stakeholders through all levels of the organisation.

Position Description_Business Support Officer - Development Services.pdf

**Why City of Moreton Bay?**

What you do with your life matters. It’s the same with your career.

We’re the third-largest council in Australia and one of the fastest-growing areas. As Australia’s newest city, we’re building something that’s never been done before: a new kind of city, inspired and empowered by a new kind of council.

This is your opportunity to develop skills and experience in a truly unique place, at a truly unique point in time.

At City of Moreton Bay, we’re focused on the vital work we do today. But we’re also focused on the future. On what _can be_ - for our city, our Council and your career.

Here’s what you’ll love about a career with us:

- **See it.** To build a city of the future, first, you have to _see it_. The polycentric city we’re building will bring greater prosperity, sustainability and affordability to our region. This is your chance to contribute to something that’s never been done before.
- **Shape it.** You’ll get hands-on in a rewarding career, serving and strengthening our communities for today and tomorrow. Our work is diverse, interesting and it matters - and it’s yours to shape and